Chief Steward

Company Overview

Rixos Premium Qetaifan Island North is a luxury island destination designed for guests seeking entertainment, relaxation, and adventure in one place. The property spans five acres and features a major waterpark, a private beach, retail spaces, a beach club, and a mix of fine-dining and casual restaurants.

Role Summary

The Chief Steward oversees all stewarding activities across kitchens, service zones, and back-of-house food and beverage areas. The role is focused on maintaining top-tier cleanliness, hygiene, sanitation, and upkeep standards throughout the operation.

Key Duties

• Direct all stewarding functions to keep kitchens, storerooms, dishwashing areas, and equipment clean and hygienic.
• Set up and track cleaning routines, waste sorting practices, and pest control processes in line with HACCP and hotel requirements.
• Manage dishwashing, silver care, and the correct handling of kitchen tools and utensils.
• Ensure dishwashing machines, kitchen assets, and cleaning chemicals are used and maintained properly.
• Watch for breakage, reduce waste, and apply measures that help prevent losses.
• Provide culinary and service teams with a steady supply of clean utensils, chinaware, glassware, and kitchen tools.
• Guide, train, and encourage the stewarding team to deliver strong operational results.
• Create work schedules, assign duties, and review staff performance regularly.
• Run ongoing training on hygiene practices, chemical handling, and safety procedures.
• Control the stewarding budget, including chemicals, cleaning materials, and equipment costs.
• Keep accurate stock records for stewarding supplies and raise replenishment requests when needed.
• Make sure all stewarding practices follow HACCP, food safety, and local health regulations.

Candidate Profile

The ideal applicant should bring prior experience leading stewarding operations in a 5-star hotel or resort environment. Strong knowledge of hygiene systems, sanitation controls, and HACCP compliance is important, along with the ability to supervise and inspire a varied team. Clear English communication is expected, and additional languages are an advantage. The role also calls for strong problem-solving ability, good organization, cost awareness, and readiness to work shifts, weekends, and under pressure.

Qualifications

• Previous background as a Chief Steward in a 5-star hotel or resort.
• Solid understanding of HACCP, hygiene, and sanitation standards.
• Leadership and team supervision capability.
• Effective communication skills in English; other languages are beneficial.
• Strong problem-solving, organizational, and cost-control abilities.
• Willingness to work shifts, weekends, and in high-pressure situations.