Account Manager - Export

Role overview

Kraft Heinz is hiring a permanent Account Manager - Export to join its New Zealand Sales team in Newmarket, Auckland. This role offers a chance to build a sales career in a fast-moving, collaborative environment with strong internal growth potential.

The business is one of the world’s largest food and beverage groups, with eight brands generating more than $1 billion each, around $25 billion in global sales, and a presence across 40+ countries. Its portfolio includes condiments, sauces, cheese, dairy, meals, meats, refreshment drinks, coffee, infant nutrition, and other grocery products across 200+ established and newer brands.

Working arrangement

This position follows a flexible hybrid setup: 3 days in the office and 2 days working remotely.

Key responsibilities

• Negotiate with customers to improve net sales value and contribution margin, while consistently meeting monthly and yearly KPIs.
• Plan and deliver Annual Operating Plans across volume, LSV, NSV, and CMA for each customer portfolio.
• Use company resources wisely, including marketing budgets, trade spend, and claims management.
• Strengthen existing customer relationships while also identifying and developing new business opportunities.
• Work closely with internal teams such as marketing, demand planning, logistics, and customer service to ensure plans are executed smoothly.
• Own annual performance delivery against NSV and CMA targets and monitor key commercial metrics.
• Provide category- and SKU-level forecasting inputs using market insights and customer forecasts, and prepare weekly, monthly, and annual sales reports.
• Create and manage Joint Business Plans with key customers and support those plans through targeted customer marketing programs.
• Set pricing, manage promotions, expand distribution for new products, improve assortment, and ensure the portfolio meets local regulatory requirements.
• Coordinate order processing with customer service, credit, and pricing teams to ensure accurate and timely execution.
• Research the market, identify and assess distributors, negotiate and contract with them, and support onboarding of new partners.

What the role requires

• A resilient, energetic, and self-assured approach, with curiosity, eagerness to learn, and strong attention to detail.
• Good organisation, analytical thinking, and the ability to listen effectively.
• Negotiation ability and strong stakeholder management skills.
• 3 to 5 years of experience in Sales, Marketing, or Business Development, ideally within FMCG or FMCG distribution.
• A tertiary qualification in Sales, Marketing, or Business is advantageous.

Benefits and perks

• Performance-based pay, including an industry-leading variable compensation structure tied to company and individual results, in addition to a competitive base salary.
• Paid parental leave for both primary and secondary caregivers.
• Flexible leave options, including purchased leave, volunteer leave, and LiveWell leave.
• Great Place to Work certification in Australia and New Zealand.
• In-house training programmes.
• Corporate discount programmes.

Additional information

The employer welcomes applications from a wide range of candidates and is committed to equal opportunity and inclusion, including underrepresented ethnic minority groups, women, veterans, people with disabilities, sexual orientation, gender identity, and other protected classes.

Applications will be reviewed on an ongoing basis, and the posting may close earlier than expected.

Location

Newmarket, Auckland, New Zealand.