Warehouse Representative

About the Company

The Lely Center, part of Lely's premium distribution network, delivers innovative solutions to advance the future of dairy farming. The company supports farmers by helping them maintain profitable, sustainable, and enjoyable agricultural operations aligned with Lely’s vision of automation in farming.

Role Overview

In this pivotal position within the team, a Warehouse Representative plays a crucial role in ensuring farmers have the necessary parts and materials available at the right time, helping service visits, maintenance, and repairs run smoothly.

Key Responsibilities

• Manage all warehouse operations including receiving, storage, order picking, and shipping to maintain timely and accurate fulfillment of goods.
• Maintain accurate inventory records through regular stock management, cycle counts, and resolution of discrepancies, while managing replenishment settings.
• Provide excellent support to customers and service technicians by ensuring the availability of parts and handling collections and deliveries efficiently.
• Process and manage warranty claims by verifying, handling, and dispatching claims based on technician information.
• Ensure the warehouse is organized, safe, and efficient while keeping products stored correctly and inventory data accurately maintained in business systems.
• Track warehouse performance and inventory key performance indicators (KPIs), assist with budget preparations and seek continuous improvements in inventory accuracy and warehouse operations.

Required Qualifications and Skills

• Proven experience in warehouse, inventory, logistics, or parts operations.
• Proficient understanding of inbound logistics, storage solutions, order picking, and dispatch procedures.
• Familiarity with inventory or warehouse management software systems.
• Knowledge of stock control techniques including cycle counting and investigating inventory mismatches.
• Highly organized, detail-oriented, and methodical work approach.
• Customer-centric attitude with excellent collaboration skills to work alongside technicians, suppliers, and clients.
• Experience working with spare parts, technical equipment, or consumables will be advantageous.
• Basic understanding of warranty administration is a plus, though not mandatory.

Additional Information

• Join an international, innovative agricultural company offering a dynamic work environment.
• Gain multiple opportunities for career advancement and personal development within the company.
• Enjoy autonomy and accountability in your role, coupled with a healthy work-life balance including 25 days of annual leave plus public holidays.
• Competitive salary between €38000 and €46000 gross yearly, with prospects for salary progression.
• Access to the Lely Academy, featuring personality assessments, language classes, and professional development trainings.
• Receive a company-issued phone and laptop to aid in your daily tasks.
• Encouragement to organize your work independently and responsibly.