Inbound Sales Team Leader

Position Overview

NZ Safety Blackwoods is expanding its sales department and has introduced a leadership position in Wiri, Manukau to spearhead the growth in the SME market. This role focuses on directing inbound and outbound sales efforts, supporting marketing initiatives, utilizing digital platforms, and enhancing customer engagement. The leader will be instrumental in fostering team skills, boosting sales activities and conversions, while ensuring exceptional customer service.

Primary Responsibilities

• Lead, mentor, and develop a motivated and effective sales team.
• Promote sales growth by increasing activity, conversion rates, and customer engagement.
• Optimize opportunities stemming from marketing campaigns and digital referrals.
• Analyze data to detect market trends, prioritize sales opportunities, and enhance team performance.
• Create and maintain a customer-centric, positive, and safety-conscious work culture.

Candidate Profile

• Documented experience in leading or coaching a sales team.
• Strong analytical capabilities to discern trends and concentrate efforts on the most valuable prospects.
• Background managing extensive customer portfolios in dynamic, fast-paced environments.
• Enthusiastic about team development, driving sales activity, and achieving tangible results.
• Business-oriented mindset with emphasis on customer satisfaction and growth potential.

Why This Role?

This opportunity allows an individual to shape a new sales team, impact the SME market growth strategy, and establish a high-performing sales operation that effectively integrates people, marketing, and digital channels to attract and retain clients.