Sales Engineer

About Menlo Security

Menlo Security leads in browser security solutions designed to protect both human and AI-driven workforces. Our mission is to enable secure connections, communications, and collaborations without compromise. The Menlo Browser Security Platform prevents cyberattacks by intercepting threats from the web, email, and documents before they reach the user. With Menlo Agent Runtime Security (MARS), protection also covers AI agents working alongside employees. Our trusted solutions protect data assets for top global businesses, including Fortune 500 companies and government agencies, supported by leading investors.

Key Responsibilities

• Serve as a technically skilled sales consultant, collaborating closely with Regional Sales Managers and channel partners to understand customer needs and propose tailored Menlo Security solutions.
• Lead technical engagements including demonstrations and proof of concept deployments, configuring Menlo Security software, training users, and bridging communication between sales and technical teams.
• Leverage AI-powered tools to conduct account research, prepare technical documentation, draft responses, and streamline sales cycle tasks.
• Guide regional partners toward technical self-sufficiency and support partner-led sales opportunities.
• Nurture ongoing customer relationships to expand Menlo Security product adoption and integration.
• Provide comprehensive feedback and reports from field activities to sales, product, and engineering teams utilizing AI-enabled CRM updates.

Performance Metrics

• Achieve technical wins throughout the sales process from discovery to closing.
• Increase proof of concept conversion rates and shorten demo cycles.
• Enhance number of partner engineers trained and certified quarterly.
• Deliver quality field insights influencing product and engineering improvements.

Required Qualifications and Skills

• Bachelor's or Master's degree in Computer Science or related fields, or equivalent experience.
• Currently based in Singapore and willing to travel overnight within the region.
• Minimum of four years’ presales experience in networking or security solutions.
• Strong expertise in web proxy technologies, network security components (firewalls, IDS/IPS, HTTP/SSL proxies), and foundational network principles including OSI model, IP routing, DNS, VLANs, and subnetting.
• Familiarity with email security and mail delivery systems.
• Excellent verbal and written communication skills to clearly articulate technical benefits and business value.
• High degree of accountability, proactive mindset, and eagerness for continuous learning.

Preferred Skills and Experience

• Knowledge of malware analysis techniques, sandboxing, forensics, and Windows internals.
• Experience in network forensics, including packet analysis.
• Background in incident response workflows and evidence management.
• Understanding of enterprise architectures involving Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication, and virtualization environments like VMware, Citrix, or VDI.
• Insight into hacking and evasion tactics, malware families, and related security tools.
• Awareness of Menlo Security competitors, their products, and market positioning.
• Effective use of AI-driven sales productivity tools integrated into daily tasks.
• Strong self-management skills, including prioritization, disciplined execution, and clear stakeholder communication.

Company Culture

Menlo Security values a culture of proactive leadership, direct communication, collaborative teamwork, high standards, and a customer-focused approach. We empower employees who take ownership, challenge norms, deliver results, and foster impactful partnerships.

Additional Information

All qualified individuals will be evaluated without discrimination based on race, gender, religion, sexual orientation, or other protected statuses. Agencies must adhere to strict submission protocols and direct resumes only through designated systems, with no unsolicited contact to company employees outside the recruitment team.