Analyst, Chargeback

About Gildan

Gildan is a prominent producer of essential everyday apparel, managing a suite of notable brands including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, and Champion® under a unique licensing arrangement in the US and Canada. The company operates large-scale, vertically integrated manufacturing facilities worldwide across Central America, the Caribbean, North America, and Asia. Gildan prioritizes sustainable and ethical practices within its supply chain, aligned with its comprehensive ESG strategy embedded into their long-term business objectives.

Role Overview

The Chargeback Analyst role involves partnering with the Finance department to review and dispute improper chargeback deductions made by customers against compliance standards.

Key Responsibilities

• Critically examine chargeback claims to identify necessary documentation and investigation approaches for resolution or disputing.
• Collect relevant evidence through researching customer websites and engaging with their claims or accounting teams.
• Provide insights to assess the legitimacy of chargeback claims.
• Maintain and update multiple Customer Daily Logs for accurate tracking of claims and historical reference.
• Coordinate with the Credit Department to ensure timely clearance of claims and SOX-compliant document submissions for credits.
• Organize and manage filing systems to guarantee completeness and audit-readiness of all documents and approvals.

Qualifications and Skills

• Bachelor’s degree in accounting or finance.
• Minimum three years of professional experience in accounting or finance settings.
• Strong analytical capabilities and proficiency in online research.
• Intermediate to advanced expertise in Microsoft Excel.
• High attention to detail and competence in handling substantial data volumes.
• Effective communication and diligent follow-up skills.
• Ability to prioritize and manage multiple tasks effectively.

Benefits

• Opportunity to be part of a publicly traded company listed on both NYSE and TSX with significant growth potential.
• Engage in a collaborative workplace valuing meaningful relationships and teamwork.
• Work with a culturally diverse team ranging from local to international colleagues.
• Access mentorship programs and ongoing professional development.
• Enjoy comprehensive and appealing benefits packages.

Additional Information

Applicants are encouraged to highlight transferable skills and unique experiences in their applications. Only candidates selected for interviews will be contacted. Gildan is dedicated to fostering an inclusive and supportive environment for all identities and backgrounds, encouraging applicants to bring their authentic selves to grow and thrive within the company.