Sales Development Representative - Scaled SMB Business

About Airwallex

Airwallex is a global unified payments and financial platform that serves over 250,000 businesses worldwide, including major brands such as Brex, Navan, Qantas, and SHEIN. Headquartered in Melbourne with a team of over 2,300 tech professionals across 27 offices globally, Airwallex is valued at US$11 billion and backed by top investors like T. Rowe Price, Visa, Mastercard, and Sequoia. Our platform integrates business banking, payments, spend management, treasury, and embedded finance to support international businesses.

Team Overview

The Singapore Outbound Sales team is central to Airwallex’s expansion by generating pipeline and acquiring new customers across targeted sectors. This team partners with Marketing, Product, and Revenue Strategy teams to position products effectively and maintain innovation in customer solutions.

Role Summary

The Senior Sales Development Representative (SDR) role focuses on identifying companies suitable for Airwallex’s Spend Management solution, particularly those with growing operational complexities such as increasing spend, distributed teams, and intricate approval workflows. Responsibilities include mapping target accounts, recognizing key finance and leadership contacts, and creating targeted outbound sales campaigns that contribute to a qualified sales pipeline.

Key Responsibilities

• Identify and prioritize prospects who can benefit from the Spend Management platform, focusing on businesses with complex spending needs and international teams.
• Collaborate with Outbound, Marketing, Product Sales, and Revenue teams to execute account planning and improve the scalability of spend management sales motions.
• Manage daily operational activities efficiently using Salesforce and other data platforms to support team goals.
• Analyze sales metrics such as outreach productivity and pipeline health to identify trends and implement improvements.
• Build and maintain a strong pipeline with Account Executives by establishing trust through consultative value selling.
• Design and assist in running creative outbound campaigns to enhance prospect engagement and secure qualified meetings.

Candidate Profile

• A bachelor’s degree or equivalent qualification.
• 1 to 3 years of experience in outbound sales, business development, or operations, preferably in FinTech, B2B SaaS, Expense Management, or ERP sectors.
• Adept at conducting meaningful discovery conversations focusing on value and workflow improvements over simple features and pricing.
• Proficient in CRM systems like Salesforce and analytics tools such as Google Sheets and Looker.
• Skilled in mapping complex organizational structures to identify financial decision-makers and crafting personalized communication.
• Strong understanding of business finance workflows including corporate cards, expense management, and accounts payable.
• Excellent verbal and written English skills; knowledge of additional languages like Mandarin or Bahasa is advantageous.
• Experience in process enhancement and a fast-paced startup or scale-up environment.
• Detail-oriented with strong multitasking, prioritization, and deadline management abilities.

Additional Information

Official communication will only be from an @airwallex.com email address, and the company does not request sensitive information or payment during recruitment. Airwallex is an equal opportunity employer valuing diversity and inclusiveness. Applicants with disabilities requiring accommodations are encouraged to disclose needs.