Store Manager

About the Company

Minimalist.ae is a UAE-born brand established in 2016 in Dubai. The company creates and manufactures refined watches, jewelry, handbags, perfumes, and leather products that are designed to complement personal style. With four stores currently operating in the UAE, the brand is centered on clean, elegant aesthetics and is especially recognized for its Arabic numeral watches, which are valued for their classic look. The company’s philosophy is rooted in simplicity, premium materials, durability, and thoughtful design.

Role Overview

As the Store Manager, you will be responsible for the day-to-day running of one of the brand’s retail stores in the UAE. The position goes beyond operational oversight; it also requires close customer engagement and a relationship-driven approach. You will be expected to understand customer needs in detail and present the products that best match their preferences. Every visitor matters, whether they are making a purchase or simply browsing.

Store Operations and Sales

• Oversee all daily store activities, including opening and closing routines, staffing, and supervision of the sales floor.
• Take ownership of the store’s daily, weekly, and monthly sales performance.
• Manage the floor actively to improve conversion, average transaction value, and units per transaction.
• Make sure products are available, priced correctly, and handled accurately within the store.
• Maintain high standards in store presentation, including visual merchandising and overall cleanliness and order.
• Monitor stock movement at store level, conduct counts, and ensure records and documentation are accurate.
• Apply strong loss prevention controls across the store.
• Identify stock mismatches, investigate them, and report discrepancies.

Customer Experience

• Stay visible on the sales floor and set the standard for customer service through your own actions.
• Manage VIP customers and resolve more complex service situations.
• Ensure the team consistently delivers a premium service experience every day.
• Review customer feedback and respond quickly with store-level action where needed.

Team Management

• Lead the store team on a daily basis, including shift planning and task distribution.
• Define clear priorities and expectations for each day.
• Carry out regular performance discussions and address issues without delay.
• Help build a positive, energetic, and motivated work culture.

Training and Onboarding

• Ensure new employees complete the onboarding process and understand store procedures.
• Support the team with ongoing product updates and selling guidance.
• Reinforce service expectations and basic selling techniques on the floor.
• Spot capability gaps and report training requirements to the Retail Manager.

Benefits

• Competitive salary plus performance-linked incentives
• UAE visa and work permits
• Health insurance coverage
• Annual flight ticket allowance
• Opportunities for growth and long-term development
• Long-term career potential in a fast-growing, future-focused organization
• Engaging and demanding work environment with a skilled and professional team

Candidate Profile

The ideal candidate should bring at least 5 years of experience managing retail stores in the UAE, preferably within luxury, watches, or jewelry. A relevant academic background in Marketing, Business Administration, Management, or a similar field is preferred, along with certifications in sales, management, or project management from accredited providers. Strong English communication skills are required, and Arabic fluency is also essential.