Executive Assistant, Global Research

Role overview

This position sits within Commercial & Investment Banking and supports the business by providing a broad, dependable administrative partnership. The role suits someone who can work independently, make sound decisions, and keep pace in a busy environment where priorities can shift quickly.

The successful candidate will operate with a strong sense of ownership, be comfortable acting as a problem solver, and communicate clearly and professionally in both written and spoken formats. The role also requires a high level of discretion when dealing with sensitive or confidential matters.

What you'll do

• Oversee complex calendars, manage overlapping or urgent scheduling conflicts, and arrange internal and external meetings and conference calls, including all required logistics.
• Stay effective in a fast-moving environment by balancing several priorities while maintaining a composed and professional approach.
• Handle incoming calls in a polished manner, determine the right action or routing for each call, and share messages promptly and appropriately.
• Arrange business travel end to end, covering flights, hotels, and local transport, while preparing itineraries and any required travel documents or visas. Ensure travel plans and tickets are accurate and delivered on time.
• Support the processing of invoices and team travel and expense submissions in line with policy and within the required timelines, while serving as a knowledgeable resource on procedures.
• Take on additional duties or new responsibilities whenever needed.
• Provide backup support, manage overflow work, and assist with special projects and routine daily tasks.

Required qualifications

• A bachelor’s degree in any discipline.
• At least 8 years of experience working as an Executive Administrative Assistant.
• Hands-on experience with Microsoft Word, Excel, and PowerPoint.
• Working knowledge of standard office processes such as scheduling, expense handling, and calendar administration.
• Strong verbal and written communication abilities.

Preferred qualities

• A flexible team contributor with strong problem-solving skills and solid interpersonal effectiveness.
• Excellent phone manner and professional call handling.
• Sound judgment, tact, and discretion in confidential situations, with experience supporting senior leadership.
• Ability to adjust methods, procedures, and working style to complete assigned work successfully.

About the employer

JPMorganChase is a long-established financial institution serving consumers, small businesses, corporations, institutional clients, and governments through the J.P. Morgan and Chase brands. Its businesses span investment banking, consumer and business banking, commercial banking, payments, and asset management, backed by more than 200 years of history.

The organization values diversity and inclusion and provides equal opportunity regardless of protected characteristics, in line with applicable law. It also supports reasonable accommodations for religious practices and beliefs, as well as mental health or physical disability needs.

About the team

The Commercial & Investment Bank operates globally across banking, markets, securities services, and payments. It works with corporations, governments, and institutions in more than 100 countries, providing strategic advice, capital raising, risk management, and liquidity solutions.