Assistant Online Manager

Role overview

Woolworths Group is looking for an Assistant Department Manager in Mooroobool, Queensland. This position is designed as an entry point into leadership, giving you hands-on experience in retail operations while supporting the smooth running of the department and the wider store.

The role sits within the company’s Store Leadership Pathway and is intended to help you build a strong foundation for future career growth. You will work closely with store teams to help create a positive shopping experience for customers and a workplace where colleagues can do their best work.

Work roster and flexibility

The roster option provided runs from Sunday to Thursday, with working hours from 7:00 AM to 4:00 PM. The role also offers the possibility of a 4-day work week, depending on business needs and your own preferences, to help support work-life balance.

Key focus of the role

In this position, you will support everyday department activity, help maintain safety and service standards, and build the leadership and operational knowledge needed to progress in retail. You will be expected to work collaboratively across the store and contribute to a consistent, customer-focused experience.

Candidate profile

The ideal candidate is someone who enjoys working with people, is keen to grow into leadership, and is comfortable learning the details of department operations. A collaborative attitude, curiosity, and a strong focus on customer care and safety are important for success.

Team culture and values

Woolworths Group emphasizes an inclusive workplace where people from different backgrounds can feel they belong. The organization values diversity, equity, and inclusion, and encourages applicants who may need adjustments during the hiring process to let the team know.

Additional benefits and support

This role includes access to team discounts across Woolworths Group brands, workplace wellbeing support through the Sonder App, paid parental leave for primary caregivers, and resources through Grace Papers to support balance between work and family. The company also promotes internal growth through exposure, learning, and development opportunities.

Additional information

Woolworths Group is a large employer with more than 200,000 team members across Australia and New Zealand, working toward its purpose of creating better experiences together for a better tomorrow. The company encourages innovation, care, and ongoing development, with opportunities to build a meaningful career over time.

Roster option

• Sunday to Thursday shift pattern
• Working hours: 7:00 AM to 4:00 PM

Terms and conditions

The role mentions flexibility as something that can vary by person and business requirement, and the details of flexible arrangements can be discussed further during the process.

What you will do

• Support the day-to-day running of the department and assist in maintaining smooth store operations.
• Help deliver a consistently positive shopping experience through customer-focused service and team coordination.
• Work closely with colleagues across the store to contribute to great outcomes for customers and staff.
• Follow required safety processes and help keep customers and team members safe.
• Develop leadership capability and department knowledge as part of a structured career pathway.
• Contribute to collaboration across stores and adapt to broader operational needs.

What you should bring

• A genuine commitment to customer care and the ability to model friendly, thoughtful service.
• A safety-first mindset and a willingness to follow established workplace procedures.
• A strong interest in learning how the department operates on a daily basis.
• The ability to work cooperatively with others and help achieve shared goals.
• Growing self-awareness around leadership style and a desire to develop into a future leader.
• Openness to working across stores and contributing to the overall customer experience.
• A curious approach to building new skills and capabilities for career progression.

What you’ll gain

• Structured development through the Stores Leadership Pathway with practical learning and exposure.
• Access to team discounts through the Everyday Rewards Program.
• Support for wellbeing through the Sonder App for you and your family.
• Paid parental leave for primary caregivers.
• Flexible working options, including a potential 4-day work week, subject to business requirements.

About the employer

Woolworths Group brings together a wide range of people and ideas to improve everyday experiences for millions of customers each week. The company promotes genuine care, flexibility, and career growth, and aims to create an environment where everyone can contribute and thrive.