Network & Security Analyst

Role overview

This position is responsible for keeping the organisation’s network and security environment running effectively, supporting day-to-day operations, and helping deliver technology changes that align with business priorities. It also involves completing assigned projects to the expected scope, budget, and timeline.

About the department

The Business Technology Solutions (BTS) team delivers business technology and change across four areas: Governance, Projects & Change, Delivery, and Technical Operations. The department supports both TFSUK and KINTO UK. Its purpose is to provide the business with the right technology, guide teams through change with expertise, and protect the business at all times.

Key duties

• Partner with colleagues to make sure security policies and operational procedures are in place to protect the business.
• Handle daily cyber security operations to keep the environment secure and stable.
• Support, maintain, and improve IT security platforms such as next-generation firewalls, intrusion prevention systems, SIEM tools, endpoint security tools, and related services.
• Investigate security alerts and incidents, including analysing breaches and responding appropriately.
• Support and maintain the organisation’s network estate, including Layer 2 and Layer 3 devices, LAN, WAN, internet connectivity, B2B links, remote access solutions, network load balancing, and Wi-Fi.
• Identify internal and external threats, document incidents, recommend corrective actions, and implement fixes where suitable.
• Contribute to cyber security projects and support the rollout of new protective controls across the business.
• Monitor SIEM data sources and threat feeds and act on findings when needed.
• Deploy and manage firewall and encryption tools to protect sensitive information.
• Support technical delivery of security requirements, including access control and technical audits.
• Assess risk on an ongoing basis and report findings to the line manager to support informed security decisions.
• Review threats and fine-tune monitoring platforms to improve detection capability.
• Develop, update, and review security policies and controls based on business needs.
• Manage incidents and service requests in line with service level agreements.
• Keep up to date with emerging cyber security products, standards, and best practice.
• Apply patches to security devices promptly and address vulnerabilities to maintain strong protection.
• Carry out daily checks across the security estate to prevent downtime, breaches, and network weaknesses.
• Maintain operational policies, procedures, and standards that support the wider business.
• Create and update technical documentation so others can support the environment in your absence.
• Take part in disaster recovery and business continuity testing, development, and maintenance.
• Recommend and implement technology solutions based on business needs and new technical developments.
• Manage small works requests using the agreed process.
• Work with third-party suppliers to ensure service, support, and maintenance commitments are met.
• Provide specialist technical input during the planning and development of new systems and projects.
• Maintain accurate IT equipment inventory records.

Scope to grow in the role

• Be open to flexible hours and travel where needed to meet support and project deadlines.
• Contribute to IT strategy discussions when required.
• Suggest practical improvements to team processes and working methods.
• Support ad hoc projects as they arise.
• Coach and assist colleagues, including sharing preventative approaches and solutions.
• Work with other teams to resolve escalated issues quickly and efficiently.
• Spot possible problem areas early and help put prevention measures in place.
• Carry out housekeeping and maintenance tasks when required.

Compensation and working arrangements

The role includes a competitive salary and benefits package. Additional pay may be available for on-call duties and overtime linked to operational needs.

The benefits package includes a hybrid working pattern of 2 days in the office and 3 days from a location of your choice, although the role itself is based onsite in Epsom, England, United Kingdom.

Benefits

• Access to attractive car schemes for you and your family for Toyota and Lexus vehicles.
• Pension contribution support, with up to 6% employee contribution and 15% employer contribution.
• 25 days of annual leave, increasing with service, plus a holiday purchase option.
• Private medical cover for you, your partner or spouse, and dependent children, including a digital GP service.
• Group income protection through Aviva with wellbeing services covering physical, mental, and financial health.
• Employee Assistance Program.
• Eye tests.
• Onsite gym, sports and social club, and flu jabs.
• Monthly wellbeing time and ongoing initiatives that support health, inclusion, and awareness.
• Dress-for-your-day policy for workplace comfort.
• Eco HQ, free parking, and restaurant facilities.
• Two volunteering days each year.
• Reward gateway voucher discounts.
• Flexible working support and open conversations about flexibility at interview.
• Regular one-to-one meetings with your manager and quarterly personal development reviews.
• Training and development options, including LinkedIn Learning courses.
• £250 contribution toward learning something new outside work.
• Annual social events such as summer parties, barbecues, Christmas celebrations, and December countdown activities.

Recruitment and accessibility

The employer recognises disabled applicants and is committed to supporting accessibility throughout recruitment. Candidates who meet the minimum criteria and wish to be considered under the Disability Confident scheme should mention this in their application.

Recruitment adjustments can be discussed on a case-by-case basis. Possible support may include sharing interview questions in advance, arranging a suitable interview time and location, or allowing extra time for assessments and interviews.

Employment terms

This is a full-time position. The role is tied to operational support, project delivery, and continuous improvement of network and security services.

Additional note

The position requires maintaining a professional, methodical, and detail-focused approach while working with internal teams and external partners.