Whiteware Specialist - Noel Leeming, Blenheim

About Noel Leeming

Noel Leeming is New Zealand’s premier retailer specializing in electronics and appliances, operating stores nationwide. Being part of The Warehouse Group, this role offers integration into a broader team encompassing three prominent brands, providing numerous avenues for growth and networking.

Role Overview

This position works primarily onsite from Tuesday to Saturday, 8:30am to 5:00pm, serving as the resident expert in kitchen appliances including cooktops, ovens, rangehoods, and dishwashers. The Whiteware Specialist functions within a hands-on, customer-oriented sales setting, delivering personalized advice and excellent service while representing some of the leading whiteware brands worldwide.

Responsibilities include in-store demonstrations and detailed product information sharing to help customers realize their ideal kitchen setup, whether it is a first home renovation or a comprehensive solution for trade clients. The role emphasizes building customer trust, delivering meaningful value, and highlighting cutting-edge kitchen technology.

Primary Duties

• Identify customer needs and propose customized whiteware packages tailored accordingly.
• Keep current with extensive product knowledge across a diverse range of kitchen appliances.
• Generate quotes and invoices, assist with installations, and provide after-sales support.
• Communicate effectively with suppliers and service agents to swiftly address customer inquiries.
• Enliven product presentations through engaging and insightful demonstrations.
• Maintain a professional and inviting department atmosphere.
• Collaborate proactively with team members to meet sales objectives and foster a positive store environment.

Candidate Profile

The ideal candidate thrives in a sales-driven setting with enthusiasm for helping customers find the optimal appliance solutions, whether a single item or a full kitchen ensemble. Strong interpersonal skills to ask pertinent questions and offer intelligent, quality recommendations are essential. Prior experience in whiteware or appliance sales is advantageous but not mandatory as comprehensive training is provided for motivated individuals.

Successful candidates will:

• Enjoy engaging customers, establishing trust, and successfully closing sales.
• Demonstrate passion for premium products, outstanding service, and staying current with kitchen technology trends.
• Take pride in setting and exceeding sales goals.

Additional Benefits

• Access to Team Card: a discount card valid across The Warehouse Group brands.
• Here for Good Leave: One paid leave day annually to volunteer and contribute positively to the community.
• Birthday Leave: One paid day off yearly to celebrate your birthday.
• Confidential counseling services through Benestar.
• Opportunities for career advancement within the company.
• Additional unspecified benefits enhancing the employee experience.