Warehouse, Dispatch & Logistics Assistant

Role Overview

We are seeking a dependable Warehouse, Dispatch & Logistics Assistant to aid in the seamless operation of our daily warehouse activities and ensure efficient freight movement. This hands-on position involves order picking, packing, and dispatching, along with managing shipping via FedEx and DHL, and coordinating freight logistics.

Key Responsibilities

• Receive, inspect, and store incoming inventory properly
• Accurately pick and pack customer orders
• Support cycle counts and inventory reconciliation within the Warehouse Management System (WMS)
• Maintain cleanliness, organization, and safety compliance within the warehouse
• Assist the Warehouse & Logistics Lead in daily planning and prioritization of tasks
• Handle outbound shipments using FedEx Ship Manager, including label creation, manifest printing, and consignment preparations
• Arrange freight transportation bookings and schedules for parcels, less-than-truckload (LTL), and full truckload (FTL) shipments as instructed
• Track shipments proactively and manage follow-up on delays, shortages, or delivery issues
• Prepare and manage freight documents such as packing slips, freight classifications, weight details, and customs paperwork when necessary
• Document and escalate shipping service issues, damage claims, or invoice errors to logistics management
• Monitor dispatch deadlines and coordinate dock scheduling to maintain shipment timelines

Candidate Requirements

• At least 1 year of experience in warehouse, dispatch, or logistics support functions
• Proficiency with FedEx Ship Manager or similar shipping software platforms
• Basic knowledge of freight terminology, including freight class and dimensional weight, is advantageous
• Comfortable navigating Warehouse Management Systems and basic proficiency in Excel
• Forklift license is preferred, or willingness to obtain certification
• Excellent attention to detail coupled with the ability to meet deadlines consistently
• Strong team orientation, physical fitness, and ability to thrive in a fast-paced environment

Diversity and Inclusion

XENON is proud to be an equal opportunity employer committed to fostering an inclusive work environment. We embrace diversity and do not discriminate based on any legally protected characteristics. Applications from individuals of all backgrounds and experiences are highly encouraged.

Application Process

Interested candidates are invited to submit their resume accompanied by a brief cover letter explaining their suitability for this role.