Waitress

About the Role

We are looking for dedicated and guest-oriented individuals to join our establishment as Waitress/Waiter. This essential front-of-house position involves engaging with customers to deliver outstanding service and ensure a positive dining experience.

Key Responsibilities

• Welcome guests warmly, assist them to their seats, and provide menus while accommodating special seating requests when feasible.
• Present menu selections, offer helpful recommendations, and accurately record food and beverage orders in the POS system.
• Promptly serve meals and drinks according to the restaurant's service standards, continuously monitoring guests' needs during their visit.
• Maintain friendly and professional communication with patrons, resolving inquiries or concerns, as well as promoting additional menu items to enhance their experience.
• Keep dining areas tidy and organized, resetting tables efficiently between guests with appropriate tableware, utensils, and condiments.
• Manage billing by presenting accurate checks and handling payment transactions securely, including cash and card payments.
• Work collaboratively with kitchen, bar, and other staff to ensure smooth operations and timely service.
• Comply with all establishment policies and hygiene regulations to maintain food safety and sanitation standards.

Qualifications and Requirements

• Prior experience in a waiter/waitress or customer service role is advantageous but not mandatory.
• Strong communication skills paired with an amiable and approachable attitude.
• Capacity to manage multiple tasks efficiently in a high-paced environment.
• Detail-oriented with a commitment to delivering excellent guest service.
• Basic arithmetic ability needed for order processing and payment handling.
• Flexible schedule availability, including nights, weekends, and holiday shifts.
• Possessing or willingness to acquire a food safety certification is considered a benefit.