Waitress

About The Horoscope Cafe

The Horoscope Cafe in Lusail is a themed dining venue that combines a casual café ambiance with astrology-inspired decor and experiences. It aims to provide guests with a warm atmosphere to enjoy high-quality food and drinks within a unique setting. The team values friendly service, consistent standards, and ensuring a positive experience for all visitors. Collaboration, idea sharing, and maintaining an organized and clean workplace are encouraged among staff.

Role Overview

This full-time, on-site position at The Horoscope Cafe involves welcoming guests, presenting menus, taking food and beverage orders, and delivering timely and courteous service. Daily duties include setting up and clearing tables, monitoring guest satisfaction, processing basic payments, and liaising with the kitchen to ensure accurate order fulfillment. The role also requires maintaining cleanliness in the dining area while adhering to hygiene and safety protocols. Flexibility to work shifts, including weekends and holidays, is necessary to support smooth operations during peak times.

Qualifications and Requirements

• Excellent customer service and communication skills to interact professionally with customers and colleagues.
• Previous experience or familiarity with food and beverage service in a café or restaurant environment.
• Basic cooking knowledge or understanding of the menu to answer guest inquiries and assist with simple preparation tasks.
• Physical ability to stand for long periods, carry trays securely, and comply with health, safety, and hygiene standards.
• Preferred prior hospitality or restaurant experience; fundamental math skills for handling billing and payments is advantageous.
• Dependable, punctual, and able to thrive in a collaborative, team-oriented workplace while maintaining a positive and professional demeanor.
• Comfortable working in a themed setting and engaging guests in accordance with the cafe’s astrology concept.