Waiting Staff - Breakfast

About the Role

The Clermont Victoria, located centrally in London near major landmarks and one of Europe's busiest train stations, is a luxury 4-star deluxe hotel with 345 rooms recently revamped at a cost of £20 million. This role involves joining the Food and Beverage team as a service member, primarily responsible for delivering food and beverage service during breakfast hours.

Key Responsibilities

• Engage directly with guests, taking orders, serving food and drinks, and clearing tables efficiently.
• Personalize guest interactions to enhance satisfaction and encourage loyalty.
• Develop multi-skilled capabilities by occasionally performing tasks in other hotel departments to support flexible operational needs.

Candidate Profile

• Demonstrates a commitment to exceptional service standards and eagerness to grow professionally within hospitality.
• Comfortable in a public-facing role with a friendly and approachable attitude.
• Shows empathy and builds meaningful rapport with guests and colleagues.
• Maintains careful attention to detail to ensure precise and smooth service delivery.
• Enthusiastically pursues a career path in the hospitality industry.
• Works collaboratively under high-paced, team-oriented conditions.

Benefits and Support

• Access to well-equipped staff relaxation areas and wholesome meals during shifts.
• Participation in pension and healthcare programs.
• Comprehensive career development through the Clermont's award-winning Academy tailored to individual growth.
• Financial benefits including monthly wage payments with early salary access, store and service discounts, referral bonuses up to £1000, and interest-free season ticket loans.
• Robust mental and physical wellbeing initiatives such as on-site mental health first aid, a confidential 24/7 employee assistance hotline, fitness and wellness resources, and discounts for gym memberships and cycling schemes.
• Recognition programs featuring monthly, quarterly, and annual awards; social events; a People Council platform for feedback; and paid volunteering opportunities.
• An inclusive workplace culture that welcomes applicants from diverse backgrounds, identities, and experiences.