VRO Analyst

Company Overview

Showtime Consulting stands as a premier provider of Shielded Cloud and Digital Solutions serving Australia and New Zealand. Our expertise encompasses the delivery of secure, enterprise-level technology solutions including cloud services, data management, software engineering, DevSecOps, platform engineering, and spearheading digital transformation initiatives.

We collaborate with prominent organizations to establish high-performing technology teams that create innovative technology outcomes aimed at enhancing scalability, reliability, system performance, and enriching customer experience.

Role Summary

We are inviting an experienced Commercial Analyst to contribute to strategic decision-making by providing data-centric insights, quantifying value, forecasting, and conducting portfolio analyses.

This position bridges commercial outcome evaluation, customer analytics, and business strategy, supporting stakeholders to comprehend commercial results, uncover growth possibilities, and measure the impact of critical projects. You will engage closely with teams from business, marketing, finance, and operations to transform data into actionable advice that advances customer satisfaction and business success.

This role offers an excellent platform for a professional with strong analytical instincts who thrives on resolving complex business challenges and affecting decisions through insightful data.

Key Responsibilities

• Track, measure, and report on business value and commercial results related to key projects and initiatives.
• Conduct analyses of commercial performance to pinpoint trends, growth opportunities, and optimization areas.
• Develop forecasts, build business cases, evaluate returns on investment (ROI), and design commercial value models.
• Support portfolio analytics to ensure investment choices are based on accurate and insightful data.
• Create dashboards, reports, and high-level executive insights that facilitate informed decision-making.
• Analyze data relating to customers, finance, operations, and commerce to recommend enhancement areas.
• Collaborate across marketing, finance, strategy, and customer-focused teams.
• Convert complex data findings into clear, strategic business recommendations.
• Lead ongoing improvements in reporting, analytical techniques, and the processes surrounding value realization.

Essential Qualifications and Experience

• A bachelor’s degree in Commerce, Business, Economics, Finance, Statistics, or a closely related field.
• A minimum of five years’ professional experience in analytics, insights, commercial performance, strategy, or business analysis positions.
• Proven success delivering commercially relevant insights and performance analysis within multifaceted business contexts.
• Strong analytical skills combined with effective problem-solving abilities.
• Competency in intermediate to advanced SQL querying and database management.
• Advanced proficiency in Excel, including modeling and data analysis.
• Experience with data visualization tools such as Power BI, Tableau, or equivalents.
• Demonstrated capacity to work effectively within diverse, cross-functional stakeholder groups.
• Excellent communication skills capable of influencing decisions through compelling data narratives.

Preferred Skills

• Background in developing business cases, financial forecasting models, and ROI evaluations.
• Experience within telecommunications, marketing, or customer lifecycle analytics sectors.
• Familiarity with value realization, benefits tracking, and portfolio management frameworks.
• Knowledge of customer value management, decisioning platforms, or personalization initiatives.
• Exposure to decisioning software platforms, such as Pega.
• Demonstrated skill in stakeholder engagement and formal presentations.

Why Work With Showtime Consulting?

• Opportunity to impact strategic business and investment choices using data-driven analysis.
• Engage with senior leaders across commercial, marketing, and strategic functions.
• Experience involvement in extensive customer and commercial performance projects.
• Apply data insights to generate measurable business results and value realization.
• Participate in a cooperative workplace culture that values innovation, insights, and continuous enhancement.