Virtualization Engineer

About SMBC Group

SMBC Group is a leading global financial organization headquartered in Tokyo with a legacy spanning over 400 years. It offers a broad spectrum of financial services including banking, leasing, securities, credit cards, and consumer finance. The group operates internationally with more than 130 offices and 80,000 employees in almost 40 countries. Its holding company, Sumitomo Mitsui Financial Group, is publicly traded on stock exchanges in Tokyo, Nagoya, and New York.

Within the Americas, SMBC maintains operations across multiple countries including the US, Canada, Ireland, Mexico, and others. Leveraging robust capital and extensive regional relationships, it delivers commercial and investment banking services to diverse clients, linking local markets to a global network.

This position is based in the Tralee office and operates within a hybrid work model, requiring physical presence on-site accordingly.

Role Overview

The company is looking for an experienced VMware Systems Engineer to join its Enterprise Virtualization team. This role is pivotal in designing, deploying, and managing mission-critical VMware and enterprise infrastructure platforms across the organization. Reporting to the Director of the Enterprise Virtualization Group, the engineer will contribute to infrastructure stability, performance, security, and continual improvement.

Key Responsibilities

• Install, configure, upgrade, and maintain enterprise servers, storage, networking, and telecommunications equipment.
• Deploy and manage server OS, databases, file services, authentication, email, backup systems, and firewall solutions.
• Regularly upgrade hardware and platforms to enhance stability, performance, and security.
• Continuously monitor system performance to identify risks and improvement opportunities.
• Provide advanced (2nd/3rd line) infrastructure support and manage major incident escalations.
• Participate actively in incident resolution and recovery during critical outages.
• Design and support VMware infrastructure solutions conforming to enterprise standards.
• Optimize and maintain VMware environments to guarantee high availability and performance.
• Troubleshoot complex issues within VMware virtual estates concerning performance, capacity, and availability.
• Implement best practices across VMware compute, storage, and networking layers.
• Ensure VMware environments comply with security, audit, and regulatory standards.
• Create and update technical documentation, operational procedures, and runbooks.
• Manage monitoring tools tracking performance, capacity, availability, and security auditing.
• Generate detailed reports on uptime, resource use, storage capacity, backups, and incident trends.
• Support adherence to governance, controls, and compliance in a regulated setting.
• Collaborate with infrastructure, security, application, and operations teams for integrated service delivery.
• Communicate effectively with diverse stakeholders across technical and non-technical backgrounds and geographies.
• Foster a collaborative team environment while demonstrating leadership and accountability as needed.

Qualifications and Skills

• Minimum 3 years’ professional experience managing VMware in enterprise environments.
• Deep knowledge of VMware technologies such as vSphere, vCenter, ESXi, vSAN, virtual networking, and vRealize/Aria Suite components.
• Understanding of core operating system infrastructure including CPU, memory, storage I/O, and networking.
• VMware certifications (VCA, VCP, VCAP) are preferred.
• Experience with scripting languages and automation tools like PowerShell, PowerCLI, and Ansible.
• Familiarity with storage technologies including Fiber Channel, SAN, NAS, vSAN, and vVOLS.
• Networking fundamentals knowledge.
• Experience with backup and recovery solutions such as ArcServe, NetBackup, Tivoli, Rubrik, Cohesity, and Veeam.
• Understanding of disaster recovery tools and principles, including vSphere Replication, SRM, SRDF, Zerto, and concepts like RPO and RTO.
• Excellent communication skills suitable for engaging technical and business audiences.
• Highly organized with attention to detail, able to manage complex multi-task projects.
• Strong prioritization skills to meet deadlines in a regulated, fast-moving environment.
• Self-driven with a passion for ongoing learning and career advancement.
• Team-oriented with demonstrated ability to lead and take ownership when necessary.
• High levels of personal responsibility and follow-through with consistent results delivery.

Additional Information

This role follows a hybrid working pattern requiring the candidate to live conveniently near the Tralee office for commutes. The firm supports workplace accommodations during the recruitment process for candidates with disabilities in adherence to applicable laws. Specific hybrid work schedules will be discussed during interviews.