Van Pack Operative

Overview

Are you passionate about protecting the environment and enjoy working outdoors? Do you excel at troubleshooting and are committed to delivering exceptional customer service? If so, this Van Pack Operative position with Severn Trent’s Waste Customer Networks team in Staffordshire is an excellent fit for you. This role involves hands-on work maintaining, improving, and repairing the waste network from the Strongford base.

Key Responsibilities

• Address a range of issues such as blocked sewers using advanced vacuum, jetting, and blockage clearing equipment while engaging directly with community members to provide outstanding service.
• Conduct CCTV inspections of drainage systems to assess conditions, diagnose problems, and determine the best solutions.
• Coordinate with departments including the control centre, operations, and maintenance teams.
• Operate safely within confined spaces and at heights as needed.
• Ensure your vehicle complies with road transport laws, Severn Trent policies, and maintain it in clean, safe, and serviceable condition.

Candidate Profile

• Possession of a C1 or higher driving license is essential.
• A strong focus on quality and meticulous attention to detail to diagnose root causes and deliver effective repairs.
• Self-driven with the ability to work both independently and collaboratively within a team, demonstrating a solid work ethic.
• Excellent interpersonal skills to build meaningful relationships with customers.
• Good organizational skills paired with a keen interest in problem solving.

Inclusion

We celebrate diversity and welcome applicants from all backgrounds, understanding that varied experiences and perspectives enrich our team and service to the community.

Rewards and Benefits

• Competitive annual salary of £30,844.41 plus shift and weekend allowances.
• 25 days of holiday annually plus bank holidays with the option to buy or sell up to 5 days.
• Annual bonus scheme up to £1,500 based on company performance.
• Attractive pension scheme with double employer contribution (up to 15% when you contribute 7.5%).
• Opportunity to participate in Sharesave scheme to purchase company shares at a discount.
• Comprehensive training and development through the company’s Academy.
• Access to electric vehicle program and retail discounts.
• Supportive family-friendly workplace policies.
• Two paid volunteer days each year.

Additional Information

The role follows a shift schedule including evenings and weekends on a rotating basis, and may include on-call or standby duties. Successful candidates are encouraged to have a proactive attitude and readiness to be part of a larger mission focused on community and environmental care.