Ushers

About eStars Concept

eStars Concept is a modern arts enterprise providing bespoke artistic services including professional dancers, models, and top-tier makeup artistry tailored for music videos, promotional campaigns, and branded events. The company emphasizes delivering exceptional visual and performance experiences at reasonable prices, ensuring clients access high-quality and customized creative solutions. Working closely with clients, eStars Concept brings artistic concepts to fruition through curated talent and personalized offerings. The brand maintains an active social media presence fostering connections between clients and talent.

Role Overview

The Usher position is a full-time, on-site role situated in Accra. Ushers play a key role in greeting event guests, guiding them to designated locations, providing event-related information, and facilitating smooth movement within the venue. They assist with crowd control, seating coordination, and collaborate closely with event coordinators, performers, and technical teams to ensure a seamless and pleasant event experience.

Key Responsibilities

• Welcome attendees and offer a friendly and professional first impression at events.
• Guide guests to their assigned seating areas efficiently while managing crowd flow.
• Provide accurate and courteous responses to guest inquiries throughout events.
• Support event setup activities including distributing programs and promotional items.
• Assist post-event with guest exit and related support as needed.
• Maintain a neat appearance and uphold company standards of conduct at all times.

Required Skills and Qualifications

• Proven experience and skills in ushering, managing guest movement and organizing seating arrangements at events.
• Excellent interpersonal communication enabling positive interaction with diverse audiences.
• Strong customer service orientation with patience, courtesy, and problem-solving abilities.
• Interest in or experience with the performing arts sector, comfortable in creative and entertainment environments.
• Ability to stand for prolonged durations and work flexible schedules including evenings and weekends.
• Reliable, punctual, detail-oriented with the capacity to follow event protocols and safety measures precisely.
• Prior background in event management, hospitality, or front-of-house roles considered beneficial but not mandatory.