UKG Specialist Lead

Role Overview

Join Australia's largest UKG practice, part of Deloitte's Human Capital division, as a UKG Specialist Lead. This role involves contributing to complex workforce transformation initiatives with leading Australian organisations across diverse sectors such as health, retail, supply chain, hospitality, and the public sector. The position emphasizes in-person collaboration with teams and clients, while offering flexibility for work-life balance.

About The Team

Deloitte's UKG practice boasts over 90 specialists nationwide, delivering comprehensive workforce technology solutions to optimise employee management, scheduling, and support. The team handles extensive UKG implementations that reshape organisational operations, supported by experts in timekeeping, advanced scheduling, forecasting, analytics, reporting, and system integrations. You will join a vibrant community focused on collaboration, continual learning, and knowledge sharing.

Key Responsibilities

• Apply in-depth expertise in UKG Pro Workforce Management (WFM) products to implement projects within dedicated teams.
• Design and architect UKG Pro WFM solutions ensuring seamless integration and alignment with client environments.
• Provide mentorship and guidance to colleagues, enhancing their solution knowledge and capabilities.
• Lead client workshops involving requirement analysis, software configuration, problem resolution, and ongoing functional consulting.
• Maintain up-to-date product knowledge through continuous training and certification maintenance.
• Focus on delivering customer-centric solutions by considering optimal functionality usage, user experience, and integration complexities.
• Collaborate with the WFM consulting team to implement and advise on UKG (Kronos) software aligned with project timelines.

Culture and Learning

Become part of a collaborative community of UKG specialists across Australia, fostering knowledge exchange and mutual support. The team comprises diverse roles including functional consultants, developers, and transformation specialists, committed to problem-solving and shared success.

The role provides significant opportunities for professional growth, enabling you to deepen your expertise in workforce technology while broadening your consulting skills. Deloitte invests in innovation, capability development, and industry-leading knowledge sharing.

• Learn from experienced UKG professionals nationwide.
• Gain proficiency with the full UKG ecosystem including integrations, reporting, and DataHub.
• Work across multiple industries on substantial transformation projects.
• Engage in innovation projects involving accelerators and AI-driven workforce solutions.

Candidate Profile

The ideal candidate has a strong interest in the intersection of HR, payroll, and workforce management technologies, combining deep technical knowledge with client-facing consulting capabilities.

• Extensive experience as a senior consultant or client within UKG Pro Workforce Management.
• Ability to interpret and formalise business requirements from a functional or business analyst perspective.
• Specialist understanding of UKG Pro WFM areas such as time and attendance, optimised rostering, forecasting, or activities.
• Excellent communication and interpersonal skills to build strong client and team relationships.
• Proven problem-solving and decision-making talents.
• Strong organisational and time management skills to manage multiple projects concurrently.
• Detail-oriented approach to ensure quality and accuracy in deliverables.
• Tertiary qualifications in Business, HR, IT or related disciplines are advantageous.

Additional Information

Deloitte fosters a culture of continuous learning, innovation, and inclusion, promoting a diverse and equitable workplace. The company encourages in-person interaction while offering flexible working arrangements to maintain personal and professional wellbeing. Benefits include retail discounts, wellbeing leave, paid volunteering days, multiple flexible working options, competitive parental leave, and return-to-work support programs.

Applicants will be evaluated against Deloitte’s Talent Standards to ensure career development and consistent client service excellence. The successful candidate will undergo background screening.