UC & Voice Solution Sales Specialist

About Vodafone Business

Vodafone Business partners with organizations to modernize their communication systems, facilitate hybrid working environments, and deliver seamless customer experiences using cloud-based collaboration, voice, and contact center technologies.

Role Overview

As part of Vodafone’s expansion, this specialist sales position focuses on driving new business and growing Vodafone’s communications portfolio in enterprise, mid-market, and public sectors. The emphasis is on value-based selling centered on addressing customer business challenges instead of just product features, collaborating with internal teams and technology partners to implement transformative solutions.

Key Responsibilities

• Identify and develop new opportunities in unified communications (UC) and collaboration, and maintain a robust pipeline.
• Engage with both business and technical stakeholders to uncover strategic communication needs.
• Expand Vodafone’s UC solutions within existing customer accounts across mobile, fixed, and networking services.
• Modernize customers’ legacy voice and contact center systems.
• Promote cloud collaboration and digital workplace solution adoption.
• Lead outcome-focused customer discussions highlighting benefits such as improved productivity, customer experience enhancements, hybrid working enablement, operational efficiency, business continuity, and cost savings.
• Collaborate with specialists and partners to craft solutions including UCaaS, Microsoft Teams Calling, Cloud Voice, CCaaS, digital workplace collaboration, customer engagement solutions, and managed communications.
• Coordinate internal account managers, solution architects, product experts, and delivery teams, alongside the partner ecosystem, to ensure solutions are viable, deliverable, and aligned with customer goals.

Candidate Profile

The ideal candidate has proven achievements in B2B technology, telecommunications, collaboration, or cloud solution sales, emphasizing complex transformational sales rather than transactional deals. Experience acquiring new business and expanding accounts is essential.

Knowledge and Expertise

• Experience with unified communications, Microsoft Teams Calling, contact center solutions, cloud telephony, collaboration platforms, digital workplace solutions, and customer experience technologies is preferred.

Commercial Skills

• Strong consultative selling and discovery capabilities.
• Ability to develop and present executive business cases.
• Engagement with both business and technical decision-makers.
• Effective sales forecasting, pipeline management, and commercial discipline.

Employee Benefits

• Flexible working arrangements that support work-life balance, including hybrid work options.
• Competitive compensation package including salary, bonuses, and a robust pension scheme.
• A generous allowance for flexible benefits along with extensive health and wellness support.
• Access to on-site wellness facilities and gym, plus broader wellbeing programs.
• Free mobile plans, device offers, and exclusive discounts for employees and their families.
• Family-friendly policies and support applicable to all life stages.
• Opportunities for career progression via learning, development, and internal growth.

Diversity and Inclusion

Vodafone is an international telecommunications leader committed to using connectivity for social good. The company fosters a diverse, inclusive, and safe environment where every employee feels valued and supported. Vodafone actively promotes equal representation and supports candidates with disabilities throughout the recruitment process, including making reasonable accommodations as needed.

Statement

Together we can achieve more by connecting people and fostering a welcoming workplace.