Travel Operations Coordinator
Probesten Tours Private Limited
Delhi-NCR, India · Full Time
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- Experience
- Any
- Salary
- INR 20,000 – INR 35,000 / month
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Overview
Probesten Tours Private Limited is seeking a Travel Operations Coordinator to oversee and manage the complete travel operations once bookings are confirmed by the sales team. This role involves coordinating bookings, ensuring seamless communication between clients and suppliers, and delivering an excellent travel experience.
Primary Duties
- Manage bookings for hotels, flights, transfers, sightseeing tours, and other related travel services.
- Liaise with Destination Management Companies (DMCs), hotels, suppliers, and local partners to confirm bookings and arrangements.
- Prepare and verify travel documents including vouchers and booking confirmations.
- Communicate and coordinate with clients before and during their trips to ensure itinerary execution is smooth and satisfactory.
- Handle changes to bookings such as amendments, cancellations, rescheduling, and accommodate special requests.
- Address any travel operational issues clients encounter by coordinating with appropriate suppliers to resolve them promptly.
- Maintain precise booking records and update all relevant information within the company's CRM or booking systems.
- Work closely with the Sales Team to ensure a smooth transition of bookings from sales to operations.
- Follow up diligently with suppliers on pending confirmations to guarantee bookings are finalized within required timelines.
- Provide outstanding customer service throughout the entire travel process.
Candidate Requirements
- Prior experience in Travel Operations, Tour Operations, DMC, or working with Travel Agencies.
- Strong understanding of international travel bookings and tour package management.
- Excellent communication and coordination abilities.
- Capability to manage multiple bookings simultaneously and respond effectively in urgent situations.
- Familiarity with travel CRM software or booking platforms is advantageous.
- Preference for candidates with experience handling international destinations.
Compensation
The monthly salary range for this role is between 20,000 and 35,000 Indian Rupees.
Industry
Travel & Tourism