Travel Expert - Manukau

About the Role

Join Flight Centre as a Travel Expert and help customers explore the world by designing personalized travel experiences. In this rewarding role, you'll be encouraged to share your passion for travel, providing tailored advice and creating memorable journeys for travelers. Success here comes from enthusiasm, resilience, and a willingness to learn and grow within a supportive team environment.

Key Responsibilities

• Design customized travel itineraries that create unforgettable experiences for clients.
• Provide expert advice on a variety of travel services including flights, lodging, cruises, tours, and insurance.
• Create a welcoming atmosphere for clients through attentive listening, respect, and positive interactions.
• Build trust with customers by showing dedication to the business while maintaining a friendly and professional demeanor.

Candidate Profile

• Recognized by peers as a trusted travel advisor with strong knowledge and enthusiasm for travel.
• Innovative in finding effective travel solutions and thinking creatively to meet customer needs.
• Motivated by sales goals, with a focus on achieving KPIs and earning rewards.
• Highly organized to manage time efficiently and stay on top of responsibilities.
• Adept multitasker able to handle customer interactions and administrative tasks simultaneously.

Employee Benefits

• Celebrate achievements through company-wide events including the annual global gathering.
• Opportunities for career progression via internal pathways within a global organization.
• Access to free health and well-being support such as consultations, webinars, and courses.
• Allocated weekly time dedicated to physical activity or personal well-being initiatives.
• Free financial planning advice from an embedded Moneywise team.
• Industry travel discounts and access to sponsored familiarization trips around the globe.
• Competitive base salary with unlimited earning potential through commission from sales from the first day.
• An inclusive workplace culture that encourages individuality and diversity.

About Flight Centre

Flight Centre is a global leader with over 40 years of experience, recently recognized with HR excellence awards in New Zealand. The company values accessibility, diversity, and an approachable leadership community. We pride ourselves on a fun yet professional work environment that embraces change and challenges within the travel industry.

Additional Information

This role is onsite, located in Auckland, New Zealand. Candidates should be prepared for a dynamic, fast-paced work environment in a travel retail setting. No prior travel industry expertise is mandatory, but a passion for travel and customer service excellence is vital.