Travel Desk Executive

Company Overview

Ranveer Tour & Travels, situated in Amritsar, Punjab near Hotel Mohan International on Kennedy Avenue, specializes in hospitality and travel service solutions. The company caters to a wide variety of local and visiting customers, focusing on delivering personalized travel and transport arrangements with dedication to reliability and customer satisfaction.

Role Summary

The Travel Desk Executive position is a full-time, on-location role based in Amritsar. This position entails managing daily travel logistics for clients such as booking transportation, accommodations, and complementary services. Maintaining accurate travel documentation and addressing customer travel inquiries are key aspects. The role involves recommending travel options aligned with customer budgets and preferences, coordinating corporate travel needs, confirming schedules, resolving booking conflicts, and maintaining communication between vendors and clients.

Key Responsibilities

• Coordinate travel plans, including reservations for transport and lodging.
• Maintain detailed and accurate travel records.
• Respond promptly to client inquiries and offer travel guidance.
• Suggest travel solutions matching client budgets and preferences.
• Manage business travel bookings, ensuring compliance with policies and schedules.
• Resolve booking-related issues effectively.
• Liaise continuously with service providers and internal teams to guarantee seamless service delivery.

Qualifications and Skills

• Expertise in managing travel arrangements and travel coordination.
• Excellent communication and customer service capabilities.
• Experience in handling corporate/business travel bookings and policies.
• Strong organizational skills with attention to detail for managing multiple bookings and documentation.
• Ability to thrive in a fast-paced hospitality environment and work on-site in Amritsar.
• Basic proficiency in computer usage, including travel booking systems, email communications, and spreadsheets.
• Previous exposure to travel industry, hospitality, or front office operations is beneficial.
• Relevant diplomas or degrees in hospitality, tourism, or related fields are preferred but not compulsory.