Training and Development Manager

Role Overview

The Training and Development Manager at Misk Schools leads the creation, implementation, and ongoing enhancement of the school's learning and development framework. This position ensures employees are equipped with the necessary capabilities to excel and grow, overseeing the entire training lifecycle from identifying learning needs to developing and assessing impactful programs.

Key Responsibilities

• Develop and implement an annual training strategy aligned with the human capital goals of Misk Schools.
• Perform regular training needs assessments across various departments to pinpoint skill gaps and development areas.
• Create, design, and facilitate training sessions and workshops addressing technical skills, behavioral growth, and leadership competencies.
• Manage and optimize the onboarding and induction process for new hires to ensure smooth integration.
• Develop leadership and management training initiatives that nurture a talent pipeline within the organization.
• Identify, coordinate, and assess external training providers and vendors to ensure quality and cost-effectiveness.
• Oversee the Training and Development budget for efficient allocation of resources.
• Maintain and update the Learning Management System (LMS), monitoring its usage and effectiveness.
• Utilize established evaluation models, like the Kirkpatrick framework, to measure the impact and ROI of training programs and report findings to management.
• Partner with department leaders to align training efforts with performance goals and career advancement plans.
• Support succession planning by identifying high-potential personnel and creating targeted development interventions.
• Ensure compliance by tracking mandatory training such as safeguarding, health and safety, and codes of conduct.
• Maintain precise training documentation and certification records to meet regulatory requirements.
• Stay current with best practices and innovations in learning and development and recommend enhancements.
• Prepare regular reports and dashboards detailing training participation and outcomes for HR and senior leadership.
• Perform additional responsibilities designated by leadership as needed.

Educational Qualifications

• Bachelor's degree in Human Resources, Business Administration, Education, or related fields is mandatory.
• Master's degree in Human Resources, Organizational Development, Education, or a similar discipline is preferred.
• Professional certifications in Training and Development such as CIPD, ATD, or SHRM-CP are advantageous.

Experience Requirements

• At least five years of experience in training, learning and development, or organizational development roles.
• Minimum of two years in a supervisory or managerial capacity.
• Demonstrated success designing, delivering, and evaluating effective learning programs.
• Hands-on experience with Learning Management Systems (LMS) and digital learning tools.
• Experience in the education sector is desirable but not mandatory.

Skills, Knowledge and Abilities

• Proven expertise in instructional design and group facilitation.
• Strong skills in project coordination and managing training budgets effectively.
• Highly analytical with the ability to assess training success and financial returns.
• Excellent at stakeholder engagement and building relationships across organizational levels.
• Fluent communication and presentation capabilities in both Arabic and English.
• Proficient with Microsoft Office suite and Learning Management System platforms.
• Adept at juggling multiple priorities and performing well under pressure.
• Committed to confidentiality, professionalism, and meticulous attention to detail.