Trainer and Developer

About Lyra Health

Lyra Health is a global leader in mental health services for employers, supporting access for over 20 million individuals worldwide. The organization has facilitated 13 million mental health care sessions, published more than 20 peer-reviewed studies, and achieved outstanding results in clinical effectiveness, accessibility, and cost efficiency. Research shows Lyra’s innovative care model enables clients to recover twice as quickly and reduces healthcare claims costs by 26% annually. Lyra Empower, the company's AI-driven, fully integrated platform, delivers premier mental health care combined with advanced technology.

Role Overview

We are seeking a motivated and knowledgeable Trainer & Content Developer to join our Singapore team. This hybrid, full-time role requires delivering psychosocial trainings, assisting teams through transitions, and creating compelling, evidence-based training materials. Effectiveness in both English and Mandarin communication is essential, along with occasional in-person session delivery across Singapore.

Key Responsibilities

• Facilitate psychosocial training sessions for clients, leveraging psychological expertise and organizational development skills.
• Lead group Emotional Impact Sessions addressing organizational change, restructuring, loss, or conflicts.
• Conduct team Realignment sessions to resolve challenges or discord within groups.
• Carry out assessment interviews for Team Audits and deliver brief psychoeducation sessions where required.
• Provide occasional counseling support to clinical teams as needed.
• Develop and update engaging training content based on current research and best practices in psychosocial fields.
• Manage data by recording event details such as attendance and feedback, and prepare event impact reports with recommendations.

Candidate Requirements

• A professional degree in Social Sciences with relevant counseling credentials (e.g., Psychologist, Social Worker, Registered Counselor, Coach).
• Current registration with an appropriate professional regulatory body.
• At least 2-3 years of experience in training and/or counseling, ideally within Employee Assistance Programs or corporate settings.
• Candidates demonstrating strong proficiency in both training and counseling may be considered even with less experience.
• Experience or demonstrated skills in designing training content, primarily centered on psychosocial topics.

Essential Skills and Attributes

• Fluency in both English and Mandarin is required.
• Exemplary professionalism and maturity with excellent client-facing communication skills.
• Effective time management and personal scheduling capabilities.
• Ability to work independently with initiative and a strong work ethic.
• Comprehensive understanding of psychosocial concepts and the ability to convey them clearly.
• Capacity to research and curate contemporary best practices and information in psychosocial domains.
• Strong presentation and communication skills.
• Good administrative proficiency for managing data, documents, and correspondence.

Additional Information

Due to the hybrid working setup, a stable and reliable internet connection is mandatory. Candidates should have access to transport and be willing to travel within Singapore occasionally for onsite sessions.

Lyra Health is committed to equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or other protected categories under law.

The application process involves processing candidate personal data, including sensitive information for recruitment and diversity purposes, in line with data privacy regulations. AI tools may be used to assist recruitment decisions, but final hiring choices are made by humans.