- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Overview
NAPA is New Zealand's newest Trade and Specialist business dedicated to delivering a market-leading range of automotive parts, expert knowledge, and exceptional value to trade and specialist customers. This role offers the chance to leverage your automotive expertise while contributing to a customer-focused and dynamic environment.
Key Responsibilities
- Offer expert technical support using your automotive parts and mechanical knowledge to both trade and retail clients.
- Establish and nurture strong customer relationships to ensure satisfaction.
- Act as a top-performing salesperson and adept problem solver by staying up-to-date with product information.
- Deliver authentic and memorable customer service experiences.
- Effectively handle high-volume phone customer interactions.
- Maintain safety awareness, continually promoting a safe workplace for yourself and colleagues.
Candidate Requirements
- Demonstrated prior experience in automotive parts or mechanical fields.
- Strong passion for customer service combined with some background in sales.
- Ability to convey technical knowledge clearly to both technical and non-technical audiences.
- Proficient problem-solving skills with a solutions-oriented approach and sound computer literacy.
- Self-motivated team player capable of independent work and adaptable to varying workdays as needed.
Working Hours
Monday to Friday with a rostered half-day on Saturday.
Benefits and Perks
- Inclusive and safe team environment.
- Attractive employee discounts across all Genuine Parts Company businesses.
- Access to the MOVE employee platform offering discounts from top retailers and various perks.
- Work-life balance initiatives.
- Continuous training and development opportunities leading to potential career advancement.
- Recognition and rewards programs for employees.
- Employee Assistance Program supporting employees and their families.
- Paid volunteer leave to encourage community involvement.
- Parental leave top-up benefits.
Additional Information
GPC Asia Pacific, with over 8,000 regional team members and a global presence of 60,000 employees, is a major industrial and automotive aftermarket parts provider, managing iconic brands like Repco, NAPA, McLeod Accessories, and Motion Industries. The company values diversity and inclusion, providing equal employment opportunities without discrimination based on race, gender, age, disability, or any other protected characteristic.