- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Education
- High school diploma
- Eligibility
- Candidates who have completed at least high school or equivalent education can apply. Those with degrees in business, marketing, or related fields will have an added advantage. Previous experience in telecalling or customer engagement is preferred but not essential. Must be able to work onsite in J…
- Resume
- Required to apply
Where you'll work
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Job description
About Brand Your Trend
Brand Your Trend is a digital marketing agency dedicated to enhancing businesses' online presence, engagement, and growth. The team employs innovation combined with strategic branding and analytics-driven marketing to craft campaigns that effectively engage target audiences and boost conversion rates. By creating compelling content across various digital platforms and refining strategies, the company delivers measurable outcomes and sustained return on investment. Their services cater to both budding startups and established companies, offering customized solutions to thrive in a dynamic digital environment.
Role Overview
This is a full-time, on-site telecalling position located in Jalandhar. The telecaller will conduct outbound and receive inbound calls to present Brand Your Trend's digital marketing services, generate prospective leads, and nurture positive relationships with both new and existing clients. Responsibilities include clearly communicating service details, answering basic queries, maintaining updated call logs and client information within company software, and following up on interested prospects to facilitate conversions. The role requires achieving daily call and performance targets, collaborating with sales and marketing teams, and providing insights on customer feedback and market trends.
Key Qualifications
- Excellent verbal communication and telephone etiquette coupled with attentive listening skills.
- Strong customer service abilities characterized by patience, professionalism, and a client-centric mindset.
- Fundamental sales and persuasion capabilities including handling objections and confidently promoting services.
- Efficient time management and organizational skills to handle call volumes, follow-ups, and maintain accurate records.
- Basic computer proficiency, including familiarity with spreadsheets, CRM systems, or call logging software.
- Previous experience in telesales, telecalling, customer support, or call center roles is preferred but not required.
- Willingness to work on-site in Jalandhar and collaborate with cross-functional teams.
- Minimum education requirement is completion of high school or equivalent; degrees in business, marketing, or related areas are advantageous.
Minimum education
Higher Secondary (Class 12)
Industry
Digital Marketing