Telesales Manager

About the Role

We're seeking a persuasive and confident Telesales Manager to develop and broaden our dealer and distributor network across the state. This role emphasizes telephonic communication without requiring extensive travel. The candidate will engage potential dealers, converting cold calls into lasting business associations.

Responsibilities

• Identify and contact prospective dealers and distributors within the state using phone, WhatsApp, and email channels.
• Develop a robust lead pipeline through cold calls, referrals, and leveraging market databases.
• Effectively present products, highlight unique selling propositions, and successfully onboard new dealers.
• Maintain and strengthen ongoing relationships with existing dealers through consistent follow-ups.
• Achieve set daily, weekly, and monthly calling and conversion objectives.
• Collaborate with field sales teams regarding dealer visits, dispatching samples, and executing orders.
• Handle dealer inquiries, address complaints, and conduct basic negotiations via calls.
• Regularly update CRM systems and call logs with the status of leads, follow-ups, and conversions.
• Provide management with frequent reports detailing calling activities, pipeline updates, and newly added dealers.

Requirements

• Graduation in any field, with a preference for Business or Marketing disciplines.
• Between 1 to 3 years’ experience in telesales or telecalling, ideally within plywood, laminates, WPC, or related building materials sectors.
• Excellent verbal communication skills in Hindi, English, or applicable regional languages, characterized by clarity, confidence, and persuasiveness.
• Ability to manage high-volume calls and thrive in target-driven environments.
• Basic computer competency, including familiarity with Excel and WhatsApp Business.
• Strong listening capabilities and an aptitude to calmly manage objections.
• Preferably prior telesales exposure in building materials and existing knowledge of the dealer/distributor network in the state.
• Skill in quickly establishing rapport through telephonic communication.

Perks

• Competitive fixed monthly salary in the range of INR 25,000 to 35,000.
• Additional performance-based incentive structure.