Telesales Executive

About MGrow and Role Overview

MGrow Edtech Private Limited, located in Sector 18, Gurgaon, seeks an enthusiastic and persuasive Telesales Executive to boost enrolments for its cutting-edge Electric Vehicle (EV) and Artificial Intelligence (AI) training programs. This role focuses on consultative selling to diverse learners including students, professionals, parents, and institutions, guiding them to select the best upskilling courses.

Key Responsibilities

• Proactively contact and follow up with leads sourced via digital marketing, social media, webinars, referrals, walk-ins, and educational partners.
• Advise potential candidates on MGrow's EV and AI curriculum details, benefits, course duration, fees, certification, and career impact.
• Assess prospects' educational background, career goals, technical knowledge, budget constraints, and preferred learning modes.
• Convert interested leads into enrollments through structured counseling, timely follow-ups, and effective objection resolution.
• Explain the significance and career advantages of EV and AI technologies clearly to diverse audiences.
• Maintain accurate records of calls, lead statuses, follow-up plans, and enrollment progress in CRM or lead management software.
• Liaise with marketing to share insights on lead quality, campaign effectiveness, and recurring objections.
• Meet daily targets related to calls, counseling sessions, follow-ups, enrollments, and revenue.
• Support payment reminders, documentation processes, batch placements, and onboarding activities post-admission.
• Build and sustain trustful communication with clients through phone, WhatsApp, email, and video conferencing.
• Re-engage previous and cold leads using systematic remarketing and follow-up strategies.

Candidate Profile

• Graduates or undergraduates with relevant telesales or counseling experience can apply.
• Ideal candidates have 3-5 years’ experience in telesales, educational counseling, inside sales, EdTech, or skill development sectors; however, strong freshers with excellent communication and sales drive will also be considered.
• Fluency in Hindi and English with excellent verbal communication is essential.
• Capability to translate technical course content simply for non-technical individuals.
• Comfort in managing objections related to fees, employment prospects, course length, and outcomes.
• Motivated, energetic, goal-oriented, and adept at working within performance-driven environments.
• Familiarity with CRM platforms, Google Sheets, WhatsApp Business, telecalling tools, and lead tracking preferred.
• Basic interest or knowledge in AI, EVs, automotive technology, or related emerging tech domains is beneficial.

Programs to Promote

• Training and certification in Electric Vehicle technologies.
• Courses on AI, Generative AI, Machine Learning, and related technology fields.
• Short-term skill enhancement programs for students and working professionals.
• Career-focused technical education aimed at employability and industry readiness.

Performance Metrics

• Number of outbound calls and meaningful client interactions daily.
• Quantity of qualified leads and counseling sessions achieved.
• Timely follow-ups and responsiveness to leads.
• Bookings for demos, webinars, counseling, or campus visits.
• Enrollment numbers and revenue generation per month.
• Conversion rates from lead to actual enrollment.
• Successful payment collections and smooth student onboarding.

Compensation and Career Progression

• Fixed monthly salary aligned with experience and interview outcomes.
• Performance-based incentives tied to enrollment targets and revenue milestones.
• Promotion paths to senior counselor, team leader, business development executive, or institutional sales roles.

Why Join MGrow?

• Opportunity to work in dynamic, high-growth sectors of EV and AI education.
• Engage in selling impactful career-driven programs relevant for multiple learner segments.
• Develop skills in education sales, counseling, digital lead management, and emerging technology sectors.
• Access lucrative incentive structures and clear advancement possibilities.
• Contribute meaningfully to India's future workforce development in electric mobility and AI.