Telesales Executive

Job Summary

We seek a dynamic Telesales Executive to join our team at Heavenly Harvest Solutions in Chennai. The role involves making outbound calls to potential customers to promote and generate leads for personal loan products.

Key Responsibilities

• Conduct outbound calls targeting customers to discuss personal loan options.
• Provide clear explanations about personal loan features, eligibility criteria, interest rates, and current offers.
• Identify and qualify potential leads to be forwarded to the sales team for further processing.
• Maintain follow-up communication with existing customers and accurately document call details.
• Consistently meet or exceed daily and monthly calling quotas as well as conversion goals.
• Manage customer information efficiently using CRM software and Excel spreadsheets.
• Handle customer inquiries with professionalism and courteous communication.

Required Skills and Qualifications

• Proficient communication skills in Tamil and English languages.
• Basic understanding of personal loan products and banking services.
• Strong persuasion and negotiation abilities.
• Familiarity with basic computer applications such as MS Excel and customer relationship management (CRM) software.
• Driven by targets and self-motivated to achieve outcomes.

Additional Information

• Preference will be given to candidates who can join immediately.
• This is a voice-based telecalling position; no fieldwork involved.
• Work is office-based, focused on phone communication.