Telesales Executive

Role Overview

The Telesales Executive plays a key role in boosting company sales by proactively contacting potential customers, presenting products or services, and successfully closing sales deals via telephone. This position requires a goal-oriented professional capable of managing customer hesitations, maintaining detailed client data, and achieving sales targets.

Key Duties

• Generate leads and initiate calls to both new and existing clients following established call scripts.
• Deliver clear and persuasive explanations of product features, advantages, and pricing.
• Negotiate sales terms, resolve customer questions, and finalize sales transactions over the phone.
• Maintain and update client information and call outcomes within CRM tools, managing timely follow-ups.
• Consistently reach or surpass defined monthly and quarterly sales objectives individually and as part of a team.
• Provide after-sale assistance by responding to queries, addressing basic problems, and fostering enduring customer relationships.

Candidate Profile

• Educational background typically includes a high school diploma; however, a Bachelor’s degree in Business Administration, Marketing, or related fields is advantageous.
• Experience demonstrated in telesales, telemarketing, or comparable customer-facing sales environments is essential.
• Outstanding spoken communication skills, active listening abilities, and effective negotiation talent are required.
• Technical knowledge of phone systems, Microsoft Office suite, and CRM platforms is necessary.
• Strong resilience to rejection, capability to handle pressure constructively, and maintaining an optimistic approach are important soft skills.

Compensation

The monthly salary for this role ranges from 15,000 to 50,000 Indian Rupees.