Telemarketer

About OK CREATIVE LAB

OK CREATIVE LAB, partnered with Kaam OK Studios, operates as a comprehensive production studio delivering client visions through innovative storytelling in visuals and audio. Their expertise spans 3D visuals, animation, VFX, music and video production, and chroma key/green screen editing. Their portfolio includes a diverse set of projects such as product modeling, architectural renderings, commercials, music videos, brand content, and short films. The studio emphasizes producing high-impact, refined content by blending technical skills with creative leadership to effectively engage audiences.

Job Role Overview

The Telemarketer will be stationed full-time on-site in New Delhi. The core responsibility is to initiate outbound communication with prospective and current clients, presenting the studio’s services and driving interest in their creative and production offerings. Duties involve qualifying potential leads, detailing service capabilities, addressing client questions, scheduling subsequent discussions or meetings for business development or production personnel, and logging all call interactions in CRM systems. This role requires meeting set call quotas and conversion goals and working collaboratively with sales and marketing to support campaigns, gather client feedback, and foster a positive customer relationship.

Candidate Qualifications

• Excellent verbal communication and polished telephone etiquette.
• Strong interpersonal capabilities enabling rapport-building with diverse clients.
• Proficiency in customer service to effectively manage inquiries, concerns, and represent the studio favourably.
• Sales aptitude for identifying customer needs, promoting relevant services, and assisting in converting leads.
• Ability to schedule and manage appointments and follow-up calls efficiently.
• Basic understanding of media, creative, and production service offerings is advantageous.
• Comfort with computer systems, call management software, and CRM tools.
• Willingness and capability to work on-site in New Delhi and consistently achieve performance targets.
• Previous experience in telemarketing, inside sales, or call center environments is preferred.