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Telecalling Team Leader

KCT Finserve

Chennai, Tamil Nadu, India · Full Time

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Experience
Any
Salary
INR 15,000 – INR 30,000 / month
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

Job Overview

As a Telecalling Team Leader at KCT Finserve located in Chennai, Tamil Nadu, you will oversee telecalling operations aimed at generating sales and supporting customer needs via telephone communication.

Key Responsibilities

  • Initiate and receive calls to promote and sell products or services.
  • Engage potential customers by clearly explaining product offerings and benefits.
  • Address customer inquiries and effectively resolve issues to ensure satisfaction.
  • Maintain accurate records and update customer databases consistently.
  • Achieve daily targets related to calls made and sales completed.

Required Skills and Qualities

  • Advanced verbal communication and persuasive abilities.
  • Strong active listening skills to understand customer needs thoroughly.
  • Familiarity with Customer Relationship Management (CRM) systems for tracking interactions and sales data.

Compensation

The position offers a monthly salary range from 15,000 to 30,000 INR.

How they work

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