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Telecalling Executive

JRL Management

Kolkata, West Bengal, India · Full Time

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Experience
Any
Salary
INR 10,000 – INR 20,000 / month
Openings
1
Posted
3 days ago
Work mode
In office
Eligibility
Candidates aged 18 years and above, including freshers and experienced telecallers with at least 1 month of relevant work, are eligible. Preference given to those with DRA certification.
Resume
Required to apply

Where you'll work

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Job description

About the Role

We are seeking a Telecalling Executive to join our office-based team. The role involves making calls from the office to customers and requires strong communication skills and resilience in handling challenging conversations.

Key Responsibilities

The main responsibility is to contact delinquent borrowers of bank microfinance institutions to collect overdue payments.

Candidate Requirements

  • Minimum age of 18 years, open to all ages above 18.
  • Freshers are welcome; however, candidates with at least one month of relevant telecalling experience are preferred.
  • Applicants should possess a strong personality, honesty, quick learning ability, capability to handle difficult situations, and a good sense of humor.
  • Preference will be given to candidates with DRA certification.

Work Schedule and Compensation

  • Office hours are from 10:00 AM to 6:30 PM with a rotational weekly off.
  • The salary ranges from INR 10,000 to INR 20,000 per month plus incentives based on performance.
  • The role offers a fixed salary with the prospect of permanent employment.
  • Immediate joining is required.

How they work

Communication Learning Agility Positive Attitude Resilience Integrity

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