Telecalling Executive

About Amaryug Printers

Amaryug Printers is a reputed company in Jaipur specializing in offset printing, digital printing, packaging, commercial, and custom printing solutions. It caters to a diverse clientele including businesses, organizations, and individuals, delivering premium printing services.

Job Responsibilities

• Make outbound sales calls to prospective customers to introduce Amaryug Printers' services.
• Identify and generate sales leads through calls, online investigation, referrals, and consistent follow-ups.
• Assess customer needs related to printing products such as packaging, brochures, visiting cards, catalogs, and stationery.
• Clearly communicate details about the company’s product offerings and services to customers.
• Follow up diligently with leads, provide quotations, and maintain contact with both new and existing customers.
• Maintain systematic records of calls, leads, requirements, and follow-up activities.
• Work closely with sales and production teams to relay accurate customer needs.
• Convert leads into confirmed sales orders.
• Develop and sustain strong customer relationships.
• Meet monthly targets for calls, lead generation, and sales.
• Address basic customer queries professionally and escalate complex issues when needed.

Candidate Requirements

• Excellent communication skills in Hindi and English are essential.
• Comfortable and confident in telephone conversations with customers.
• Strong persuasion and negotiation capabilities.
• Positive mindset with eagerness to learn.
• Basic proficiency with computers, WhatsApp, email, and office tools like MS Office or Google Sheets.
• Efficient at following up and managing customer relationships.
• Ability to understand customer requests and effectively convey them to internal teams.
• Previous experience in telecalling, sales, business development, or printing industry preferred.

Ideal Profile

• Confident interacting with new contacts over the phone.
• Able to make numerous business calls daily.
• Polite yet persuasive in communication.
• Goal-oriented and self-driven.
• Good follow-up skills without being intrusive.
• Professional appearance and communication style.
• Fluent in both Hindi and English.