Telecalling Executive – Personal Loan Sales

About the Role

We are seeking motivated and enthusiastic Telecalling Executives to join our Personal Loan Sales team based in Bhubaneswar. The successful candidates will operate from our office, focusing on outbound calling to potential clients to understand their financial needs and recommend appropriate personal loan products. This role is sales-oriented, aiming to meet personal loan disbursement targets through successful lead conversion.

Key Responsibilities

• Initiate outbound calls to prospective and existing customers regarding personal loan offerings.
• Assess clients' financial needs and provide detailed explanations of suitable loan products.
• Assist customers through the loan application process, including handling basic documentation requirements.
• Maintain continuous follow-ups with interested prospects to ensure lead conversion.
• Coordinate internally with relevant teams to facilitate smooth loan processing and disbursement.
• Keep accurate records of calls, leads, interactions, and successful conversions.
• Deliver courteous and professional customer service at every point of contact.
• Collaborate as part of a female-only office team to achieve collective sales objectives.

Candidate Requirements

• Minimum education of completion of 12th grade; graduates are preferred.
• Strong communication and interpersonal skills.
• Comfortable engaging customers via telephone.
• Basic proficiency in Hindi and/or English; local language knowledge is a plus.
• Sales-driven mindset with motivation to achieve targets.
• Capability to manage outbound calling and persistent follow-ups.
• Fresh candidates with good communication skills are encouraged to apply.
• Preference for candidates with experience in tele-calling, tele-sales, banking, non-banking financial companies, or personal loan sales.

Working Hours and Environment

The role requires working from the office between 9:30 AM and 6:30 PM. The team is exclusively female, fostering a professional and supportive atmosphere.

Perks and Opportunities

• A structured work schedule.
• Sales training and product knowledge guidance.
• Performance-based incentives beyond base salary.
• Career growth prospects in banking and financial services sector.

Ideal Candidate Profile

The ideal candidate is confident, persuasive, customer-oriented, and target-focused. They should be comfortable making outbound calls and have a positive attitude with the persistence to consistently follow up with potential customers to drive conversions.