Telecalling Executive

Role Overview

We are seeking a proactive Telecalling Executive based in Pune, Maharashtra, responsible for reaching out to retailers and shop owners to promote products and sales initiatives. This role demands daily communication to enhance customer relationships and support sales activities.

Key Responsibilities

• Perform daily outbound calls to retailers and shop owners to introduce products, offers, and sales schemes.
• Verify if the sales team has visited shops and follow up on any pending visits.
• Inquire about product needs and collect orders directly from retailers.
• Collaborate closely with the sales team to coordinate retailer visits and manage order details.
• Keep accurate daily records of calls made and regularly update sales and visit reports.
• Follow up with retailers to encourage repeat orders and understand ongoing customer requirements.
• Meet daily and monthly targets related to calls and sales achievements.
• Handle retailer inquiries diplomatically to maintain strong business relationships.
• Work in tandem with the field sales team to ensure efficient order processing and delivery.

Additional Information

Monthly compensation ranges between 16,000 and 19,000 INR. The role is located onsite in Pune.