Telecalling Executive
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 12,000 – INR 16,000 / month
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Candidates who have completed graduation in any discipline and possess good communication skills in both Bengali and English, along with basic computer knowledge, are eligible. Prior experience in telecalling or related fields is required.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Join our dynamic team as a Telecalling Executive, engaging with clients via phone to provide detailed guidance on banking, NBFC, loan, and debt-related legal services. This position includes responsibilities around customer interaction, appointment scheduling, and maintaining CRM data, all within a supportive and professional environment based in Kolkata.
Primary Responsibilities
- Communicate with prospective clients through phone calls.
- Deliver information related to banking, NBFC, and loan-related services.
- Book appointments and follow up with customers.
- Address customer queries and resolve their concerns promptly.
- Update and maintain accurate data within the CRM system.
Requirements
- Minimum educational qualification: Graduate in any discipline.
- Proficient communication skills in both Bengali and English.
- Basic computer literacy.
- Experience in telecalling or related customer support roles is required.
Benefits and Offerings
- Competitive salary as per mutual agreement.
- Performance-based incentives and bonuses.
- Opportunities for career advancement.
- Professional workplace atmosphere with adequate training.
Additional Information
Work Location: Baguiati, near Dum Dum Airport, Kolkata - 700059.
Contact: Interested candidates may apply by reaching out to hr.ntgpl@gmail.com.
Minimum education
Bachelor's Degree