Telecalling Executive

Job Overview

We seek a motivated female Tele-Sales Specialist to join our team, focused on communicating with potential clients to foster relationships and convert leads into sales through phone interactions.

Key Responsibilities

• Contact prospective leads generated from various channels through inbound and outbound calls.
• Understand client needs and provide precise information regarding products or projects.
• Establish and nurture strong client relationships to facilitate purchase decisions.
• Respond promptly and professionally to client questions and concerns.
• Keep comprehensive and accurate records of calls, leads, and client engagement within the CRM system.
• Regularly update and monitor the lead pipeline and sales progress.
• Gather client feedback systematically to enhance service quality and share market insights with the team for strategic purposes.

Required Qualifications and Skills

• Demonstrated experience in tele-sales or customer service roles related to sales.
• Excellent verbal communication and negotiation capabilities.
• Ability to quickly establish rapport with customers.
• Strong organizational skills and effective time management.
• Familiarity with CRM software and proficiency in MS Office applications.
• Minimum education level: High school diploma or equivalent; a bachelor's degree preferred.

Preferred Skills

• Background in pre-sales activities is a plus.
• Multilingual abilities are advantageous.

Work Environment and Benefits

• Competitive remuneration package.
• A supportive workplace focused specifically on empowering women.
• Opportunities for career advancement and skill enhancement.