Telecaller

Position Overview

We are seeking a Telecaller based in Lucknow to engage with potential and current customers through effective communication and follow-ups. This role involves outbound calling to promote our services and manage customer interactions to enhance business growth.

Key Responsibilities

• Initiate outbound calls to prospective and existing clients to present company offerings.
• Provide clear explanations of products and services, addressing any customer inquiries effectively.
• Generate leads and conduct follow-up communication via phone, WhatsApp, and other channels.
• Maintain accurate daily records of calls, lead follow-ups, and statuses using CRM systems or Google Sheets.
• Consistently meet or exceed daily and weekly targets for calls and conversions.
• Collaborate with sales and counselling teams to ensure smooth handover of qualified leads.
• Develop and sustain positive customer relationships ensuring prompt follow-up actions.

Required Qualifications and Skills

• Excellent communication and persuasive abilities.
• Mandatory proficiency in Hindi communication; basic English comprehension is advantageous.
• Willingness and comfort with making outbound sales calls and conducting follow-ups.
• Familiarity with basic computer skills and CRM software usage.
• Open to freshers with strong communication competencies.
• Results-driven mindset focused on meeting targets and customer satisfaction.

Compensation and Additional Information

The position offers a monthly salary range between ₹10,000 and ₹25,000, depending on experience and performance.