Telecaller / Telesales Executive

About Mobilab

Mobilab is an emerging startup headquartered at IIT Guwahati, focused on creating next-generation healthcare predictive diagnostics that are economical and widely reachable. The company has garnered multiple awards, grants, and investments while collaborating with prestigious institutions including MeitY, DBT, DST, ICMR, CFN-IITG, AIIMS Delhi, GMCH, GNRC, and IITK.

Job Summary and Responsibilities

• Initiate outbound calls to potential customers and respond to incoming queries.
• Communicate product details clearly, qualify potential leads, and arrange sales appointments or demonstrations.
• Maintain regular follow-up with prospects and work closely with the sales team.
• Record calling data and update lead status within the CRM system.
• Achieve the designated goals for calls made and leads generated.

Candidate Profile and Requirements

• Previous experience of at least two years in telecalling, telesales, or lead generation.
• Proficient verbal communication abilities in both Hindi and English.
• Strong skills in customer engagement and prompt follow-up.
• Basic competency in MS Excel and familiarity with CRM software.
• Experience in healthcare or medical device sales is preferred but not mandatory.

Key Skills

The position requires expertise in telecalling, telesales, outbound calling, lead generation, customer support, and CRM utilization relevant to sales processes.