Telecaller

Job Overview

We are seeking enthusiastic Telecallers to make outbound calls to prospective customers and businesses to promote services such as website design and development, digital marketing, Google Business Profile management, and 360° virtual tours. The ideal candidate will effectively identify customer needs, generate valuable leads, and schedule meetings or demonstrations for our Business Development Manager (BDM) team.

Key Responsibilities

• Proactively call potential customers and businesses to introduce digital services.
• Clearly explain the features and benefits of website design, digital marketing solutions, Google Business Profile offerings, and virtual tours.
• Assess customer requirements and generate quality business leads.
• Convince interested prospects to arrange meetings or product demonstrations with the BDM team.
• Regularly follow up with potential clients to maintain engagement.
• Keep precise records of calls made, customer information, and lead status.
• Respond professionally to customer queries and objections.
• Meet daily, weekly, and monthly targets for calls and lead generation.
• Collaborate with BDM and sales teams to ensure smooth follow-up processes.
• Provide timely reports and updates to the team leader.

Essential Skills & Attributes

• Exceptional verbal communication and persuasive abilities.
• Proficiency in Hindi; knowledge of English and regional languages is a plus.
• Strong skills in sales, negotiation, and customer relationship management.
• Confident in making outbound calls and engaging prospects.
• Basic computer literacy including familiarity with Excel or Google Sheets.
• Ability to handle rejection constructively and remain motivated toward targets.
• Punctual, disciplined, and committed to continuous learning.

Eligibility Requirements

• Minimum educational qualification: 12th pass or graduate.
• Both freshers and candidates with experience in telecalling, telesales, lead generation, or customer service are welcome to apply.

Compensation & Location

• Salary range: INR 8,000 to INR 14,000 per month, dependent on company policy and individual experience.
• Location: Positions based in Ludhiana, Punjab, India as per current hiring needs of the company.

Additional Information

The company seeks candidates who are confident communicators, capable of engaging effectively with business owners, generating sincere interest in offered services, and diligently striving to achieve sales goals.