Telecaller

Job Overview

We are seeking motivated Telecallers to manage the General Insurance sales process through consistent outbound calling, follow-ups, and converting leads generated via marketing campaigns. The role involves engaging with both prospective and returning clients to promote insurance products and drive sales targets.

Key Responsibilities

• Initiate outbound calls to leads created from marketing efforts.
• Maintain regular contact with potential and current customers for follow-ups.
• Manage insurance resales and policy renewal opportunities effectively.
• Provide detailed explanations of Life and General Insurance offerings and resolve customer questions.
• Convert lead opportunities into confirmed sales meeting set objectives.
• Arrange appointments for the sales team as necessary.
• Keep accurate records of calls, follow-ups, and lead progress.
• Develop strong customer relationships ensuring timely and professional communication.

Candidate Profile and Experience

• Between 1 and 5 years of experience in telecalling, telesales, inside sales, or insurance sales.
• Prior experience in Life, General, or Health Insurance is advantageous.
• Applicants from BFSI or BPO telesales backgrounds will be considered.
• Excellent communication, persuasion, and follow-up abilities.
• Preferred proficiency in English communication.
• Preference given to candidates based in Kochi or Ernakulam regions.