- Experience
- Any
- Salary
- INR 14,000 – INR 24,000 / month
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Job Overview
The Telecaller role involves managing customer inquiries originating from WhatsApp marketing efforts and maintaining detailed records of clients and leads using Excel. The telecaller will conduct outbound calls to generate new sales opportunities and follow up with both prospective and current customers to convert leads into confirmed sales.
Responsibilities
- Respond promptly to inquiries from WhatsApp marketing campaigns.
- Maintain comprehensive customer and lead data within Excel spreadsheets.
- Perform cold calling activities to develop fresh sales leads.
- Engage with potential and existing customers to successfully convert sales leads.
- Handle post-sale communications, addressing customer concerns and coordinating effective resolutions.
- Foster ongoing communication to build strong client relationships.
Requirements
- Strong communication abilities.
- Basic proficiency with Excel for data management.
- A sales-driven approach with an emphasis on achieving targets.
Tools & software
Microsoft Excel
required
How they work
Communication
Customer Focus
Relationship Building