Tele Caller

About UNEVO CONSULTANT

UNEVO CONSULTANT is a digital marketing agency dedicated to enhancing clients' online presence through customized strategies and measurable results. Their comprehensive service offerings include SEO, social media management, PPC, content and email marketing, web design and development, influencer marketing, conversion rate optimization, reputation management, Bing marketing, and advanced analytics. The experienced team works closely with businesses to ensure campaigns align with their specific objectives and foster sustained growth. The company emphasizes leveraging modern digital tools and innovative methods to maximise return on investment and improve brand awareness for clients.

Role Overview

The Tele Caller is responsible for managing both outbound and inbound calls to engage with potential and current clients, presenting UNEVO CONSULTANT's digital marketing services, and generating qualified leads. Daily duties involve adhering to call scripts, updating call logs, maintaining CRM entries, arranging follow-up calls or meetings, and clearly communicating details of service offerings and pricing. Collaboration with sales and marketing teams is essential to share client feedback and support campaign outreach efforts. This is a full-time role based in Ranchi operating in a hybrid mode combining onsite work with some remote flexibility.

Qualifications & Skills

• Excellent verbal communication, active listening, and professional phone etiquette.
• Basic computer skills with familiarity in CRM or call management tools for accurate record keeping.
• Strong customer service abilities including empathy, problem solving, and managing objections or inquiries calmly.
• Effective time management and organizational skills to handle large call volumes and achieve daily and weekly targets.
• Basic understanding or keen interest in digital marketing disciplines such as SEO, social media, PPC, and content marketing.
• Prior experience in telecalling, telesales, customer support, or call center environments preferred.
• Minimum education requirement is a high school diploma or its equivalent; higher education in business, marketing, or related fields is advantageous.
• Ability to work reliably in a hybrid setup from Ranchi and collaborate efficiently within cross-functional teams.