Technical Support Executive
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 22,000 – INR 28,000 / month
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Education
- HSC or Graduate
- Eligibility
- Candidates who have completed HSC with experience or fresh graduates can apply.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking a Technical Support Executive to join our team in Mumbai. This role involves providing technical assistance and troubleshooting support primarily related to IT equipment like laptops and printers. The position also includes upselling and pitching products or services as part of the technical support process.
Key Responsibilities
- Handle technical support tasks for IT-related issues such as laptop and printer troubleshooting.
- Engage in upselling and pitching to customers within the support process.
- Ensure clear and effective communication to deliver quality customer support.
Work Schedule and Conditions
- Shift work on a 24/7 rotational schedule as per Receiving Office shifts.
- Five working days per week with two rotational days off.
Qualifications and Compensation
- Applicants with Higher Secondary Certificate (HSC) plus experience or fresh graduates are eligible to apply.
- Fresh graduates can expect a salary starting at 24,000 INR per month.
- Candidates with HSC and six months of experience may earn up to 28,000 INR monthly, depending on experience and previous salary.
Contact Information
For further inquiries, please reach out to HR Shraddha at 7057743506 or via email at shraddha@careerguideline.com.
Eligibility
Open to candidates who have completed HSC with relevant experience or are fresh graduates.
Minimum education
Higher Secondary (Class 12)