Technical Sales Executive

About the Company

Infosof Technologies specializes in delivering cutting-edge technology solutions covering AI & Automation, CRM, ERP, SaaS platforms, Web and Mobile Applications, E-commerce, Healthcare software, MLM software, Finance & Trading systems, and various customized software products.

Job Overview and Key Responsibilities

We seek a B.Tech or BE graduate with a solid technical foundation and excellent communication skills to manage inbound inquiries generated via digital campaigns on Google and Facebook. This role is not a traditional telecalling position but involves engaging business owners, entrepreneurs, and potential clients to comprehend their business needs and technical demands, explain appropriate technology solutions, qualify leads, and collaborate closely with internal teams.

• Manage inbound calls and inquiries initiated from Google and Facebook advertising.
• Comprehend client business models, requirements, challenges, and software expectations.
• Engage in initial technical discussions with prospects.
• Provide clear and professional explanations of software and technology offerings.
• Understand client needs relating to CRM, ERP, SaaS, Mobile and Web Applications, AI & Automation, E-commerce, Healthcare solutions, and bespoke software.
• Ask insightful questions to precisely determine actual needs and budget scope.
• Qualify leads into hot, warm, or cold categories based on urgency and potential.
• Maintain detailed records of inquiries and follow-up actions.
• Liaise with technical, development, and sales teams to arrange detailed technical consultations as needed.
• Set up product demonstrations or technical meetings with qualified leads.
• Follow up with interested prospects professionally to ensure a positive client experience.
• Guarantee no legitimate business opportunity is missed due to communication gaps or lack of technical understanding.

Qualifications and Skills

• B.Tech / B.E. degree in Computer Science, IT, Electronics, or related technical fields.
• Fresh graduates with strong communication and technical basics are welcome to apply.
• Prior experience in technical sales, pre-sales, software consulting, business development, or IT solutions is advantageous.
• Excellent verbal and written communication prowess.
• Firm grasp of software and technology concepts.
• Capable of understanding and articulating technical needs effectively.
• Strong client engagement and interpersonal skills.
• Proficiency in conversing with business owners and decision-makers professionally.
• Excellent listening and needs assessment abilities.
• Basic knowledge of Web and Mobile Applications, CRM, ERP, SaaS, APIs, Cloud computing, AI/Automation, and software development principles.
• Good presentation and problem-solving skills.
• Comfortable managing inbound business inquiries via phone and WhatsApp.

Additional Information

This position primarily focuses on inbound lead handling combined with technical requirements gathering, lead qualification, and pre-sales support, rather than outbound cold calling. The ideal candidate must be capable of conducting fundamental technical dialogues to accurately ascertain client needs.

Preferred Experience

• Previous experience in IT or software sales.
• Background in technical sales or pre-sales roles.
• Involvement in software consulting or business development functions.
• Experience in selling SaaS, CRM, ERP, web, or mobile application solutions is a plus.

What We Offer

• A professional and corporate work environment.
• Exposure to diverse technology domains including AI, SaaS, CRM, ERP, Mobile & Web projects.
• Opportunities for career progression.
• Performance-based incentive schemes.
• Comprehensive training and product knowledge support.

Location

Kolkata, Sector V, Bidhannagar.

Compensation

Monthly salary ranges from 20,000 to 30,000 INR.