Technical Sales Engineer

Job Overview

Join Starshield Technologies Private Limited as a Technical Sales Engineer based in Delhi-NCR, providing expert technical support and sales assistance for construction chemicals and waterproofing products.

Key Responsibilities

• Participate in client consultations to offer technical advice on choosing suitable products, applications, and troubleshooting methods.
• Conduct onsite evaluations to understand project needs, examine surfaces, and recommend appropriate Star Shield products.
• Deliver ongoing technical support during and after the product application process to ensure proper use and customer satisfaction.
• Develop and maintain strong partnerships with dealers, distributors, and channel partners.
• Provide product training and respond to technical inquiries for dealer and distributor teams.
• Explore new sales opportunities through site visits, client interactions, and market analysis.
• Collaborate with technical and production teams to resolve onsite customer issues and complaints.
• Document site visit details, collect client feedback, and make technical recommendations to internal teams.
• Contribute to achieving sales goals by converting technical queries into confirmed sales orders.
• Keep informed about competitor offerings, industry trends, and application techniques within waterproofing and construction chemicals sectors.

Required Qualifications & Experience

• Diploma or Degree in Civil Engineering or a related technical discipline is preferred.
• One to three years of experience in technical sales, ideally within construction chemicals, waterproofing, or paint industries.
• Experience in customer handling and channel sales is advantageous.
• Comprehensive knowledge of painting, flooring, waterproofing, and surface treatment products and their applications.
• Willingness and ability to travel frequently for site visits and client meetings.

Essential Skills

• In-depth technical knowledge of construction, waterproofing, and paint products.
• Strong communication skills and ability to manage client relationships effectively.
• Capability to clearly explain technical information to non-technical clients and site personnel.
• Experience in maintaining relationships with project specifiers.
• Problem-solving approach to address technical challenges encountered onsite.
• Self-motivated and able to operate independently in field settings.